WINDOWS KEEPS REBOOTING

[El Cugino]

I keep getting a message at the startup screen where one signs on
saying NT Athority/system D Com Server Process launcher service
terminated unexpected... It then goes into a shut down and restarrt
all over again. If I go to f8 and get into safe mode, I get the same
message and do not get to go to system restore to an earlier time.


Other than putting in my restore disk and re-installing XP media
edition and losing everything... does anyone have a suggestion for
curing this?

It is not my computer, but a friend's who has three little girls that
use this thing all the time. I'm sure that's where the trouble
started

 

[Guest]

They had no firewall, and got the blaster worm. Go to start/run, and type:
SHUTDOWN /A
to stop the restarting, then put up the firewall, and go to the Windows
Update site to download and run the Malicious Software Removal tool. Install
SP2 if not present.

 

[Poprivet]

I keep getting a message at the startup screen where one signs on
saying NT Athority/system D Com Server Process launcher service
terminated unexpected... It then goes into a shut down and restarrt
all over again. If I go to f8 and get into safe mode, I get the same
message and do not get to go to system restore to an earlier time.


Other than putting in my restore disk and re-installing XP media
edition and losing everything... does anyone have a suggestion for
curing this?

About all I can say is, there is no reason to have to be "losing
everything". That's what back ups are for.

You could first try a Repair INstall instead of a complete reinstall.

 

[El Cugino]

As I said... It's not my computer and I would back it up if I could
get into it. I cannot get into safe mode to restore to the last known
good boot.

The restore disks for this e-machine do not have a repair install
option. It only gives a warning...complete format etc loss of
data.etc.

I made a boot CD on my computer, so I could look at the C drive.
There is no partition with pre-installled recovery software. Old
e-machines did have this option and there was a safe re-install option

I believe because there were three daughters using this machine all
with their own files, somehow it's corrupt and keeps cycling. I'm
looking for a way to get in without having to re-install

Vince

 

[Patrick Keenan]

As I said... It's not my computer and I would back it up if I could
get into it. I cannot get into safe mode to restore to the last known
good boot.

The restore disks for this e-machine do not have a repair install
option. It only gives a warning...complete format etc loss of
data.etc.

I made a boot CD on my computer, so I could look at the C drive.
There is no partition with pre-installled recovery software. Old
e-machines did have this option and there was a safe re-install option

I believe because there were three daughters using this machine all
with their own files, somehow it's corrupt and keeps cycling. I'm
looking for a way to get in without having to re-install

Vince

If you can't get in, take the disk out. Host it in another XP system that
has both sufficient drive space and up-to-date virus definitions.

You can either attach it in the PC case or on a USB2 drive case or
connector.

From there, you can simply copy all the data off. The fastest way to do
that is to create an image using the free version of Acronis True Image.
You can then mount that image and copy the data from there. It's possible
that you will have to mount the image in read/write mode if you need to take
ownership of any files. This imaging process can beat file copies by
several hours.

While you may be able to fix the current Windows install, you're probably
better off - AFTER backing up - just using the restore disks.

Another option, if another PC is not available, is to get another hard disk
(where I live, 80 gig disks are about CDN$50) install it, leaving the old
disk out, and use the restore CDs to that drive. After the install is
settled, with virus scanners in place and the accounts re-created and all
updates applied, connect the old drive as a slave or external drive. Then
simply copy the data over. You will need to log into each account once to
allow the directory structures to be created.

For copying files FileSync is very useful... www.fileware.co.uk


I'd go for the new drive, and not waste time trying to fix a trashed
install. If they were paying for service time, the new drive would
likely be cheaper than the time to track down all the malware and
corruption.

HTH
-pk