Windows Installer MSI Problem

[Paul Heckman]

Have a Windows 2000 user who has a problem with a stubborn
Windows Installer problem. When starting up or trying to
access the internet, Installer runs trying to install a
3rd party program (Voloview Express) from a temporary
directory. Asks for "voloviewexpress.msi" file that
doesn't exist. I've added to the program to 2 other
machines and the msi file doesn't write to disk anywhere.
Tried deleting and re-installing Voloview to no avail as
well. Error message just keeps popping up. Can this be
turned off or deleted?

 

[Paul Heckman]

Thanks for the response. Is there any way to solve this
short of reformatting drive and reinstalling Windows.

Paul

-----Original Message-----
It looks like that Voloview product was installed, and the MSI file used was in
that temp directory which has since been removed. This is something that happens
when a launcher bootstrap puts an MSI file in a temp directory and installs it
from there, after which the temp directory gets cleaned up. Now, it seems like
the product is going into repair mode and needs that source MSI file again. It
will usually insist on the same location as the the one it was originally
installed from.
--
Phil Wilson [MVP Windows Installer]
----

Have a Windows 2000 user who has a problem with a stubborn
Windows Installer problem. When starting up or trying to
access the internet, Installer runs trying to install a
3rd party program (Voloview Express) from a temporary
directory. Asks for "voloviewexpress.msi" file that
doesn't exist. I've added to the program to 2 other
machines and the msi file doesn't write to disk anywhere.
Tried deleting and re-installing Voloview to no avail as
well. Error message just keeps popping up. Can this be
turned off or deleted?

.

 

[Damian Byrne]

There is also a utility called MSI CleanUp Utility that
might be useful to you.

-----Original Message-----
If you know the product code of Voloview (the Guid) search MS Help and
Support for the MsiZap program - this will delete all trace of the product
from the system (not the files, just all the installer stuff).
--
Phil Wilson [MVP Windows Installer]

Thanks for the response. Is there any way to solve this
short of reformatting drive and reinstalling Windows.

Paul
is
something that happens trying
to

.

 

[Alan Scott]

I am also dealing with this problem. I found MSIZap, but could not find
MSI CleanUp. Where is that located?

What actually causes this? How can running one 3rd party app cause the
installation box for another 3rd party app to pop-up like that?

There is also a utility called MSI CleanUp Utility that
might be useful to you.

-----Original Message-----
If you know the product code of Voloview (the Guid)

search MS Help and

Support for the MsiZap program - this will delete all

trace of the product

from the system (not the files, just all the installer stuff).

--
Phil Wilson [MVP Windows Installer]

Thanks for the response. Is there any way to solve this
short of reformatting drive and reinstalling Windows.

Paul


-----Original Message-----
It looks like that Voloview product was installed, and

the MSI file used was in

that temp directory which has since been removed. This

is

something that happens

when a launcher bootstrap puts an MSI file in a temp

directory and installs it
from there, after which the temp directory gets cleaned
up. Now, it seems like

the product is going into repair mode and needs that

source MSI file again. It

will usually insist on the same location as the the one

it was originally

installed from.
--
Phil Wilson [MVP Windows Installer]
----

Have a Windows 2000 user who has a problem with a

stubborn

Windows Installer problem. When starting up or

trying

to

access the internet, Installer runs trying to

install a

avail as

this be

.

 

[Phil Wilson]

MsiZap *IS* the MSI cleanup utility.
--
Phil Wilson [MVP Windows Installer]
----

I am also dealing with this problem. I found MSIZap, but could not find
MSI CleanUp. Where is that located?

What actually causes this? How can running one 3rd party app cause the
installation box for another 3rd party app to pop-up like that?

There is also a utility called MSI CleanUp Utility that
might be useful to you.

-----Original Message-----
If you know the product code of Voloview (the Guid)

search MS Help and

Support for the MsiZap program - this will delete all

trace of the product

from the system (not the files, just all the installer stuff).

--
Phil Wilson [MVP Windows Installer]


Thanks for the response. Is there any way to solve this
short of reformatting drive and reinstalling Windows.

Paul


-----Original Message-----
It looks like that Voloview product was installed, and

the MSI file used was in

that temp directory which has since been removed. This
is

something that happens

when a launcher bootstrap puts an MSI file in a temp

directory and installs it
from there, after which the temp directory gets cleaned
up. Now, it seems like

the product is going into repair mode and needs that

source MSI file again. It

will usually insist on the same location as the the one

it was originally

installed from.
--
Phil Wilson [MVP Windows Installer]
----

Have a Windows 2000 user who has a problem with a

stubborn

Windows Installer problem. When starting up or
trying

to

access the internet, Installer runs trying to

install a

3rd party program (Voloview Express) from a temporary
directory. Asks for "voloviewexpress.msi" file that
doesn't exist. I've added to the program to 2 other
machines and the msi file doesn't write to disk

anywhere.

Tried deleting and re-installing Voloview to no

avail as

well. Error message just keeps popping up. Can

this be

turned off or deleted?


.



.

 

[susie]

Hi
I had a similar problem with another program on one of my
user pc's. I finally got rid of the message by
downloading and reinstalling the latest version of MSI.

Not sure but I believe this happened because of the
program I installed was created by Vendor with a newer
version of MSI

Good Luck,
Susie