Windows Installer Issue

[Mike Finister]

Hi there

I use Windows XP Pro and something weird is happening.

When starting up the Windows Installer is firing up saying that it is
getting ready to install...shows a progress bar and then closes itself.

Now I know there is nothing to install!

The only thing I can think is that an auto-update seemed to not work and I
used the web version instead. What I suspect is that something has been set
in the registry (or somewhere!) and this is causing XP to think that it has
an unfinished install.

I have looked through the registry and I cannot see anything in the "Run" or
"RunOnce" areas.

Does anyone know where else I should look. It is starting to annoy me now.
It even fires up if I log off and log on (i.e. no power cycle).

Any help much appreciated.

Thanks

Mike

 

[Wesley Vogel]

Mike;

What does the Event Viewer tell you??
Start | Run | Type: eventvwr | OK
===
Maybe one of these will help with the Windows Installer problem.
--------------------------------

Try to start the Windows Installer Service.
Start | Run | Type: services.msc | OK |
Scroll down to and double click: Windows Installer |
Is it started? | If not | Startup type: | Set to: Manual |
Apply | Click the Start button | Did it Start?
===

94. Windows Installer Fix
http://www.kellys-korner-xp.com/xp_tweaks.htm
===

XP Pro? Restrictions?

Start | Run | Type: gpedit.msc | OK |

Local Computer Policy\Computer Configuration\Administrative
Templates\Windows Components\Windows Installer\
Local Computer Policy\User Configuration\Administrative Templates\Windows
Components\Windows Installer\

Always install with elevated privileges
[[Note: This setting appears both in the Computer Configuration and User
Configuration folders. To make this setting effective, you must enable the
setting in both folders.]]
====

Start | Run | Type: sfc /scannow |OK
Have your XP CD ready to stick in your CD drive

scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html
====

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

OFF2000: Error Message "The Windows Installer Service Could Not Be
Accessed..." Running Setup
The Windows Installer service could not be accessed. Contact your support
personnel to verify that the windows Installer service is properly
registered.
http://support.microsoft.com/?kbid=217521

"Error 1719. The Windows Installer Service Could Not Be Accessed" Error
Message When You Try to Add or Remove a Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346

Error 1719. The Windows Installer Service could not be accessed. You may be
running in safe mode or Windows Installer may not be correctly installed.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315346

How can I correct problems with Windows Installer itself?
http://www.appdeploy.com/faq/detail.asp?id=77

==============

Check if the ImagePath in the Registry is correct.

1. Click Start| Run |
2. In the Open box, type regedit , and then click OK .

3. Locate and click the following registry key:

4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

5. In the right pane of the Registry Editor window, double-click ImagePath .

6. In the Edit String dialog box that appears, make sure that the string in
the Value
data box contains the correct path to the Msiexec.exe file. The following is
the
correct path, where C is the drive in which Windows is installed:

7. C :\Windows\System32\msiexec.exe /V
================

Windows Installer Support Center
http://support.microsoft.com/default.aspx?PR=wininst

 

[Malke]

Hi there

I use Windows XP Pro and something weird is happening.

When starting up the Windows Installer is firing up saying that it is
getting ready to install...shows a progress bar and then closes
itself.

Now I know there is nothing to install!

The only thing I can think is that an auto-update seemed to not work
and I
used the web version instead. What I suspect is that something has
been set in the registry (or somewhere!) and this is causing XP to
think that it has an unfinished install.

I have looked through the registry and I cannot see anything in the
"Run" or "RunOnce" areas.

Does anyone know where else I should look. It is starting to annoy me
now. It even fires up if I log off and log on (i.e. no power cycle).

You can start by looking at this MS Knowledge Base Article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

If that doesn't work, don't forget about scanning for viruses and
removing spyware in case something unpleasant is trying to force itself
upon your computer.

Malke

 

[Mike Finister]

Thanks to you both...



In the end I managed to re-install Windows Installer from my CDs...the
problem has stopped.

Thanks for all the help.,

Mike

 

[Wesley Vogel]

Glad you got it fixed, Mike!