Windows installer doesnt work

[Peter Walter]

I have transfered my programs using the transfer companion beta. I had to
change the language and locale to US English for that to work. But now lots
of programs fail to open as Windows Installer throws a messge windows
installer coudl not be accessed.
I intsalled the windows iinstaller clean up utility and now i have this
message when i try to open a program...
Cant find script engine 'VBS Script' for script
c:\users\peter\AppData\local\temp\IXP000.tmp\startMsi.vbs

 

[Ramesh, MS-MVP]

Error "Can't find script engine "VBScript" for script" when installing the Windows Installer Cleanup Utility:
http://www.winhelponline.com/articl...ng-the-Windows-Installer-Cleanup-Utility.html

Note that you'll need to open an elevated Command Prompt in Windows Vista, to register the DLL file. To open an elevated Command Prompt, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have transfered my programs using the transfer companion beta. I had to
change the language and locale to US English for that to work. But now lots
of programs fail to open as Windows Installer throws a messge windows
installer coudl not be accessed.
I intsalled the windows iinstaller clean up utility and now i have this
message when i try to open a program...
Cant find script engine 'VBS Script' for script
c:\users\peter\AppData\local\temp\IXP000.tmp\startMsi.vbs

 

[Peter Walter]

I have got as far as 'run as administator' as suggested but then have a black
text box. Am I supposed to enter something here?

 

[Ramesh, MS-MVP]

Perhaps you're referring to the Command Prompt window? Yes, simply run the regsvr32 command-line as written in the article.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have got as far as 'run as administator' as suggested but then have a black
text box. Am I supposed to enter something here?

 

[Peter Walter]

That problem now resolved - thank you.
Latest problem is I cant install the Office 2003 disk used on my old pc to
my new vista pc. i get the error 'Windows installer could not be accessed'.
I have looked in the erors and problems section system bit on the control
panel - lots of problems but no solutions at all.

Perhaps you're referring to the Command Prompt window? Yes, simply run the regsvr32 command-line as written in the article.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have got as far as 'run as administator' as suggested but then have a black
text box. Am I supposed to enter something here?

Error "Can't find script engine "VBScript" for script" when installing the Windows Installer Cleanup Utility:
http://www.winhelponline.com/articl...ng-the-Windows-Installer-Cleanup-Utility.html

Note that you'll need to open an elevated Command Prompt in Windows Vista, to register the DLL file. To open an elevated Command Prompt, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have transfered my programs using the transfer companion beta. I had to
change the language and locale to US English for that to work. But now lots
of programs fail to open as Windows Installer throws a messge windows
installer coudl not be accessed.
I intsalled the windows iinstaller clean up utility and now i have this
message when i try to open a program...
Cant find script engine 'VBS Script' for script
c:\users\peter\AppData\local\temp\IXP000.tmp\startMsi.vbs

 

[Ramesh, MS-MVP]

Is the Windows Installer service running?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


That problem now resolved - thank you.
Latest problem is I cant install the Office 2003 disk used on my old pc to
my new vista pc. i get the error 'Windows installer could not be accessed'.
I have looked in the erors and problems section system bit on the control
panel - lots of problems but no solutions at all.

 

[Peter Walter]

How do i know if the Windows Installer service running?

 

[Ramesh, MS-MVP]

Click Start, type "services.msc". You can check the status there.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


How do i know if the Windows Installer service running?

 

[Peter Walter]

Ok, so i found that and it was set to manual - i changed it to automatic, but
office still will not install.
I still get the following errors on start up-
PcSync2.exe failed
Launch Application failed
PC suite stopped working

All because ConAPI.dll not found

--------

Click Start, type "services.msc". You can check the status there.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


How do i know if the Windows Installer service running?

Is the Windows Installer service running?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


That problem now resolved - thank you.
Latest problem is I cant install the Office 2003 disk used on my old pc to
my new vista pc. i get the error 'Windows installer could not be accessed'.
I have looked in the erors and problems section system bit on the control
panel - lots of problems but no solutions at all.

 

[Ramesh, MS-MVP]

i changed it to automatic

Also, click the "Start" button to manually start the service. Note down the error(s) if any.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Ok, so i found that and it was set to manual - i changed it to automatic, but
office still will not install.
I still get the following errors on start up-
PcSync2.exe failed
Launch Application failed
PC suite stopped working

All because ConAPI.dll not found

--------

Click Start, type "services.msc". You can check the status there.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


How do i know if the Windows Installer service running?

Is the Windows Installer service running?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


That problem now resolved - thank you.
Latest problem is I cant install the Office 2003 disk used on my old pc to
my new vista pc. i get the error 'Windows installer could not be accessed'.
I have looked in the erors and problems section system bit on the control
panel - lots of problems but no solutions at all.