Windows has re-set itself...help!

[Guest]

hello all...
I switched on my computer to find that all of the windows settings have been
reset - it's as if I have re-installed xp...only i haven't. The theme is
back to the factory setting, my start menu, my broswer bookmarks have gone,
defaulted back to IE, my passwords for sites, everything gone...even in
outlook - my emails are gone & my file structure is gone - only the inbox
remains...but there's nothing in it.. I thought - god, i've been hit by a
virus - ran a scan ...& nothing...can anyone helpme out...what's wronge with
xp...& is there a solution??
Any help...greatly appreciated,
Cheers
Alistair

 

[Guest]

....i'm lost with that - how can i lose everything? & is there a solution to
get it back?

 

[Ayush]

Replied to [Alistair]s message :

hello all...
I switched on my computer to find that all of the windows settings have been
reset - it's as if I have re-installed xp...only i haven't. The theme is
back to the factory setting, my start menu, my broswer bookmarks have gone,
defaulted back to IE, my passwords for sites, everything gone...even in
outlook - my emails are gone & my file structure is gone - only the inbox
remains...but there's nothing in it.. I thought - god, i've been hit by a
virus - ran a scan ...& nothing...can anyone helpme out...what's wronge with
xp...& is there a solution??
Any help...greatly appreciated,
Cheers
Alistair

Maybe, you are not in your account. Start Windows then make sure you are in correct
account.

 

[John E. Carty]

Except that installing IE7 doesn't reset all your settings

 

[Poprivet]

hello all...
I switched on my computer to find that all of the windows settings
have been reset - it's as if I have re-installed xp...only i haven't.
The theme is back to the factory setting, my start menu, my broswer
bookmarks have gone, defaulted back to IE, my passwords for sites,
everything gone...even in outlook - my emails are gone & my file
structure is gone - only the inbox remains...but there's nothing in
it.. I thought - god, i've been hit by a virus - ran a scan ...&
nothing...can anyone helpme out...what's wronge with xp...& is there
a solution??
Any help...greatly appreciated,
Cheers
Alistair

Sounds like you've been hit with malware. "A" scan isn't good enough. Do a
virus scan and use at least three spyware scanners & see if htey don't find
some things. Be sure ALL updates are done prior to doing any scanning;
otherwise you're wasting your time.
There is a lot more than viruses out there to protect yourself from. Add
a firewall if you don't have one. ZoneAlarm is a good one & has a free
version.

HTH
Pop`