=?Utf-8?B?bHVtYmVy?= said:
Here is my extrememly frustrating problem, I can in no way control or
manipulate folders. If I select them and attempt to delete them, windows
freezes and must be shut down and restarted via task manager. If I try and
right click on a folder, any folder, the same thing occurs. As it stands the
only thing I can do with a folder is open it or create a new folder.
I have run numerous virus scans and spy ware scans with several different
programs. I have also done so in safe mode.
Please help as I am becoming overwhelemed by folders and my computer is
becoming cluttered, messy, runs like a dog with broken legs and my memory is
failing.
Computer specs are: P4 1.6Ghz, 40Gb HD, 256mb ram.
If you have recently installed SP2 on your computer then
there have been a string of folks reporting very similar problems
to what you are reporting. Some find that anything which uses
Windows Explorer (Recycle bin, folder shortcuts, control panel,
etc) all have a similar problem. Some find that right clicks are
their major problem. Some find any click. Some find it crashes
on open. Some find it refuses any clicks. There are some claims
but I've been scanning the thousands of postings on SP2 and I don't
think you will find any with "the fix" for this, at least yet.
But, some find it will work when you boot in safe mode.
And, some find it will work when you create a new user and switch
to that user to try it.
One of those might be a temporary work-around till you get an answer.
Some claim it is all spyware and viruses but I haven't seen any
posting that confirmed this for the Windows Explorer problem. I
carefully and repeatedly checked, no viruses or spyware and my
windows explorer locks up every time. <<<Late breaking news, after
hundreds of people reporting this problem, ONE person did let me
know that trendmicro actually found a WORM_SDDROP.A virus/worm, he
removed that and it appeared to solve his problem, so that's 10,000
times people chanting "it's all viruses and spyware" and one correct
diagnosis>>>
Some claim it is all "bad applications" like Divx or Spy Sweeper
being installed that is responsible for this, a few people have
confirmed this but others have these and have no problem, most
reporting the problem don't have these and still have the problem.
I don't have either and it locks up every time.
Some claim it is all "ShellExtensions", little accessory gadgets
that sort of script extra cute features. The advice for that is
to install free ShellExView and to try (carefully) disabling these
features one at a time, if turning one off doesn't do anything then
turn it back on and try again. I did that with all 75 at once and
it made no difference at all. Two people have reported that
disabling one extension he had did appear to fix their problem.
You can escalate to Microsoft, go to
http://support.microsoft.com/windowsxpsp2
and give them all the details and clues and patterns you can find.
There is no guarantee that their analysis or directions will be
correct or even not make it worse. They told me I must "have some
corrupted files, repair windows back to install state and then
reinstall SP2 twice while in Safe mode." Before I did that someone
posted the "switch user" workaround that let me get by temporarily.
I sent email saying that if it worked for one user then it seemed
less likely it was "some corrupted files" and asked if they still
wanted me to blow windows away. They have not reponded to that in
a number of days now. But I can imagine what it is like inside
now.
I hope something in this helps someone. But it appears that the
large majority of people never get a fix for the "Windows Explorer"
problem. If someone tells you to try something and it doesn't help
then please make a posting so we can start accumulating what
suggestions don't do any good. And if someone tells you something
that does work then please report it.
