Windows Fax & Scan Automatic Receving

[Guest]

I have followed all the instructions in windows help as I thought I'd gone
mad trying to get windows fax & scan to automatically answer calls, however I
have the fax account setup correctly, fax settings tell me it is set to
automatically answer after 2 rings, but it doesn't. I will manually receive -
however this is not much use when I am not in to answer it! Am I missing
something really simple. I purchased Vista Ultimate after buying Home Basic
only to learn that Microsoft in their greed or stupidity had removed Fax
Console, and replaced it only in their Premium editions of Vista. What a
great idea! However I thought the idea was to improve these programmes wasn't
fax console so much easier???

Can anybody please help, or is the answer to get rid of Vista and go back to
XP??

Thanks

 

[Russ Valentine [MVP-Outlook]]

Actually WFS is proving to be far more reliable than XP Fax was. Have you
tried the basics like trying to increase the number of rings? Have you
looked for error messages or Event viewer? Have you verified that your modem
is on the VHCL?

 

[Guest]

Hi,

I have tried increasing and decreasing number of rings, and queried the
modem in device manager, which seems ok, I am not getting any error messages
- what do you mean by event viewer??? I am able to send faxes and receive
faxes manually so it shouldnt be a compatibility problem should it? My modem
is being detected as Agere Win Modem, and before I upgraded I did run a
compability check and all my hardware apart from my sound card (which is now
fine) was okay.

My modem though is a Hayes V92 Accura PCI Modem, should it be detecting as
Agere Win Modem ? It does say that it is working properly in device manager!

Actually WFS is proving to be far more reliable than XP Fax was. Have you
tried the basics like trying to increase the number of rings? Have you
looked for error messages or Event viewer? Have you verified that your modem
is on the VHCL?
--
Russ Valentine
[MVP-Outlook]

I have followed all the instructions in windows help as I thought I'd gone
mad trying to get windows fax & scan to automatically answer calls,
however I
have the fax account setup correctly, fax settings tell me it is set to
automatically answer after 2 rings, but it doesn't. I will manually
receive -
however this is not much use when I am not in to answer it! Am I missing
something really simple. I purchased Vista Ultimate after buying Home
Basic
only to learn that Microsoft in their greed or stupidity had removed Fax
Console, and replaced it only in their Premium editions of Vista. What a
great idea! However I thought the idea was to improve these programmes
wasn't
fax console so much easier???

Can anybody please help, or is the answer to get rid of Vista and go back
to
XP??

Thanks

 

[Russ Valentine [MVP-Outlook]]

I asked if it exists on the VHCL. Most WinModems do not. Only if your modem
is on the VHCL would it be supported by WFS.
--
Russ Valentine
[MVP-Outlook]

Hi,

I have tried increasing and decreasing number of rings, and queried the
modem in device manager, which seems ok, I am not getting any error
messages
- what do you mean by event viewer??? I am able to send faxes and receive
faxes manually so it shouldnt be a compatibility problem should it? My
modem
is being detected as Agere Win Modem, and before I upgraded I did run a
compability check and all my hardware apart from my sound card (which is
now
fine) was okay.

My modem though is a Hayes V92 Accura PCI Modem, should it be detecting as
Agere Win Modem ? It does say that it is working properly in device
manager!

Actually WFS is proving to be far more reliable than XP Fax was. Have you
tried the basics like trying to increase the number of rings? Have you
looked for error messages or Event viewer? Have you verified that your
modem
is on the VHCL?
--
Russ Valentine
[MVP-Outlook]

I have followed all the instructions in windows help as I thought I'd
gone
mad trying to get windows fax & scan to automatically answer calls,
however I
have the fax account setup correctly, fax settings tell me it is set to
automatically answer after 2 rings, but it doesn't. I will manually
receive -
however this is not much use when I am not in to answer it! Am I
missing
something really simple. I purchased Vista Ultimate after buying Home
Basic
only to learn that Microsoft in their greed or stupidity had removed
Fax
Console, and replaced it only in their Premium editions of Vista. What
a
great idea! However I thought the idea was to improve these programmes
wasn't
fax console so much easier???

Can anybody please help, or is the answer to get rid of Vista and go
back
to
XP??

Thanks

 

[Guest]

Sorry Russ, now I am really confused.

My modem is working with WFS, I CAN accept faxes manually, and I can send
faxes, I CAN'T receive faxes automatically, if my modem was not supported by
WFS surely it would not do anything!!!

I asked if it exists on the VHCL. Most WinModems do not. Only if your modem
is on the VHCL would it be supported by WFS.
--
Russ Valentine
[MVP-Outlook]

Hi,

I have tried increasing and decreasing number of rings, and queried the
modem in device manager, which seems ok, I am not getting any error
messages
- what do you mean by event viewer??? I am able to send faxes and receive
faxes manually so it shouldnt be a compatibility problem should it? My
modem
is being detected as Agere Win Modem, and before I upgraded I did run a
compability check and all my hardware apart from my sound card (which is
now
fine) was okay.

My modem though is a Hayes V92 Accura PCI Modem, should it be detecting as
Agere Win Modem ? It does say that it is working properly in device
manager!

Actually WFS is proving to be far more reliable than XP Fax was. Have you
tried the basics like trying to increase the number of rings? Have you
looked for error messages or Event viewer? Have you verified that your
modem
is on the VHCL?
--
Russ Valentine
[MVP-Outlook]
I have followed all the instructions in windows help as I thought I'd
gone
mad trying to get windows fax & scan to automatically answer calls,
however I
have the fax account setup correctly, fax settings tell me it is set to
automatically answer after 2 rings, but it doesn't. I will manually
receive -
however this is not much use when I am not in to answer it! Am I
missing
something really simple. I purchased Vista Ultimate after buying Home
Basic
only to learn that Microsoft in their greed or stupidity had removed
Fax
Console, and replaced it only in their Premium editions of Vista. What
a
great idea! However I thought the idea was to improve these programmes
wasn't
fax console so much easier???

Can anybody please help, or is the answer to get rid of Vista and go
back
to
XP??

Thanks

 

[huwyngr]

You don't say what make and model AIO this is but in dealing with
another query relating to a Lexmark x5470 AIO there is an on/off
setting for auto-answer.

Have you located this setting to see if it is OFF or ON?

 

[Russ Valentine [MVP-Outlook]]

You are quite confused. The fact that you can receive a fax proves nothing.
Just look at the VHCL and answer my question once and for all.
--
Russ Valentine
[MVP-Outlook]

Sorry Russ, now I am really confused.

My modem is working with WFS, I CAN accept faxes manually, and I can send
faxes, I CAN'T receive faxes automatically, if my modem was not supported
by
WFS surely it would not do anything!!!

I asked if it exists on the VHCL. Most WinModems do not. Only if your
modem
is on the VHCL would it be supported by WFS.
--
Russ Valentine
[MVP-Outlook]

Hi,

I have tried increasing and decreasing number of rings, and queried the
modem in device manager, which seems ok, I am not getting any error
messages
- what do you mean by event viewer??? I am able to send faxes and
receive
faxes manually so it shouldnt be a compatibility problem should it? My
modem
is being detected as Agere Win Modem, and before I upgraded I did run a
compability check and all my hardware apart from my sound card (which
is
now
fine) was okay.

My modem though is a Hayes V92 Accura PCI Modem, should it be detecting
as
Agere Win Modem ? It does say that it is working properly in device
manager!

:

Actually WFS is proving to be far more reliable than XP Fax was. Have
you
tried the basics like trying to increase the number of rings? Have you
looked for error messages or Event viewer? Have you verified that your
modem
is on the VHCL?
--
Russ Valentine
[MVP-Outlook]
I have followed all the instructions in windows help as I thought I'd
gone
mad trying to get windows fax & scan to automatically answer calls,
however I
have the fax account setup correctly, fax settings tell me it is set
to
automatically answer after 2 rings, but it doesn't. I will manually
receive -
however this is not much use when I am not in to answer it! Am I
missing
something really simple. I purchased Vista Ultimate after buying
Home
Basic
only to learn that Microsoft in their greed or stupidity had removed
Fax
Console, and replaced it only in their Premium editions of Vista.
What
a
great idea! However I thought the idea was to improve these
programmes
wasn't
fax console so much easier???

Can anybody please help, or is the answer to get rid of Vista and go
back
to
XP??

Thanks

 

[huwyngr]

Which subset of Accura PCI modems is it?

http://www.hayesmicro.com/techsupport/PCcard_15327C.htm

ACCURA V.92 PC Card
Models H08-15327-C and and H08-15327-CF (RoHS)


Program Files – Setup Files

Windows Vista 32-bit (.exe file) 04/30/07 Size: 60 KB
This driver supports WINDOWS VISTA 32-BIT systems only. After
extracting this file, open the newly created “Hayes_V92PCC_Vista”
folder and refer to the ReadMe document for installation instructions.
Note: The Modem-on-Hold feature is not supported.

but

http://www.hayesmicro.com/techsupport/PCcard_15650.htm

Device Drivers

Windows 9x/ME/NT4/2000/XP universal driver setup program (.exe file)
for our Hayes ACCURA V.92 PC Card. If the InstallShield does not begin
after extracting, run Setup.exe.

or look here:

http://www.zoom.com/vista/

Windows Vista Compatibility Information

 

[Guest]

Hi,

I have an internal PCI card, not a PC Card, I took the modem out to find the
model no i can only find E150984 Series 0166.

Does this help???

 

[Guest]

I should have mentioned that the serial no is xxxx-xx-15520A-xx-xxxx

 

[huwyngr]

I have an internal PCI card, not a PC Card

Sorry -- wordblind! I missed the missing I.

You will be better off looking yourself here:

http://www.hayesmicro.com/techsupport/internal.html

and also here where they give serial number based IDs for different
whhat I think we would call WINMODEMS but they call SOFTMODEMS:

http://www.hayesmicro.com/techsupport/pci_softmodem.shtml

They don't list 15520 as part of the ID but do list 15530 plus some
letters.

If you cannot identify your modem there, you might find it worth while
trying a 15530 that was otherwise correct since I see they do include
VISTA32 software.

NOTE what the pdf file you can download (or may already have) says
about removing earlier modems/software. It would be a good idea to do
this. The instructions are for XP but should apply to VISTA.