S
Shirley
Have a user who cannot open Excel files by double-clicking
in Windows Explorer. Opens file if going through Excel.
Opens Word or other documents fine. XLS file association
looks OK - in fact we deleted it and recreated just to be
sure. Also re-installed Office. When double-click on XLS
file it says that the file or one of its components could
not be found and suggests a security issue. Security is
obviously fine since she can open the file from within
Excel. Admin user can open XLS fine. A user who had
previously signed onto this PC can open XLS fine. A user
who had neer signed onto this PC gets the same error.
Just started happening last week. Was fine before that.
What happened last week: disk error on file server. Disk
has been replaced now, but user's PC still has problem.
This user can sign onto another PC and not have problems.
in Windows Explorer. Opens file if going through Excel.
Opens Word or other documents fine. XLS file association
looks OK - in fact we deleted it and recreated just to be
sure. Also re-installed Office. When double-click on XLS
file it says that the file or one of its components could
not be found and suggests a security issue. Security is
obviously fine since she can open the file from within
Excel. Admin user can open XLS fine. A user who had
previously signed onto this PC can open XLS fine. A user
who had neer signed onto this PC gets the same error.
Just started happening last week. Was fine before that.
What happened last week: disk error on file server. Disk
has been replaced now, but user's PC still has problem.
This user can sign onto another PC and not have problems.