Windows Explorer consumes all memory and cpu usage

G

Guest

This problem has been listed numerous times by other users on this site with
no satifactory help. Over a period of about 20 minutes, Windows Explorer
consumes all available memory and cpu time until performance becomes pathetic
or the system crashes. I have been running everything from the Task Manager
for the past 5 months.

I have Dell 2400, Win XP home, Norton AV, Firewall etc, MS antispyware. Have
run every AV scan know to man and MS antispyware and others including
Registry editors. No help.

Many times this problem has been posted by other users on this site but no
help has come forward
 
D

Detlev Dreyer

AlaSoftrider said:
This problem has been listed numerous times by other users on this site
with no satifactory help. Over a period of about 20 minutes, Windows
Explorer consumes all available memory and cpu time until performance
becomes pathetic or the system crashes.

That's no surprise since you make all mistakes that could be made.
I have Dell 2400, Win XP home, Norton AV, Firewall etc, MS antispyware.

1) Uninstall any Norton-/Symantec Software since this crapware may cause
your problems.

2) Uninstall any third-party firewall. Run the built-in firewall instead
since the XP-Firewall (packet filter) doesn't consume extra
resources.

3) Stay away from any *Beta* software.

4) Make sure that SP2 has been installed, otherwise this article may
apply: http://support.microsoft.com/kb/317751/en-us
 
G

Gerry Cornell

Task Manager is useful but you could look at another freeware utility
Process Explorer, which provides similar information but adds that
little bit extra towards seeing what the running processes represent.

For further information about Process Explorer see here:

http://www.sysinternals.com/ntw2k/freeware/procexp.shtml

To ascertain which service is causing the
problem select the svchost producing the high CPU usage, right click,
select Properties, Services. Note there are the full names and some
explanation of what each service does.

You will find further information on Services here:
http://www.blackviper.com/WinXP/servicecfg.htm

To trace the particular Service involved you need to turn off each
service in turn and then restore it noting what effect it has on CPU
usage. However, you need to take care and watch what other Services are
dependent on that service. When you click on the Dependencies tab allow
it a little time to display the information.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
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~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.
 
A

Atlantis

What does Task Manager say ??

Check the Processes tab and see what is using the most memory.

If it just says Explorer and killing it just renders you desktop blank
then I suggest you rebuild your machine.
 
G

Guest

Explorer consumes consumes 72,000 K at 10 minutes run time and System Idle
Process uses 65 tp 82 CPU time. I have Warecase extended Task Manager.
I do not show a scvhost using memory but have one labeled Private which
shows 53,000,000k committed but using only 5,500,000k
 
G

Guest

Would you suggest McFee for AV? Am running latest SP2 and all upgrades as
have broadband.
 
D

Don Taylor

=?Utf-8?B?QWxhU29mdHJpZGVy?= said:
Would you suggest McFee for AV? Am running latest SP2 and all upgrades as
have broadband.

Name almost any product and there will be some people having a tantrum,
claiming that is the source of all evil and certainly what caused your
problem.

You don't think that if everybody who ever bought Norton promptly had
it cripple their computer that the word wouldn't get out? Lots of people
buy and use this and have no problems at all. I've got two different
users here with Norton 2005 having everything turned on and it works
just fine.

And his claim that Microsoft's firewall doesn't use any resources while
other firewalls do is simply silly. Ask him to demonstrate it running
without needing a CPU, that will certainly confirm his claim.

In addition, the Microsoft firewall only handles a small subset of the
things that other firewalls do. One example, infect your computer with
something that is spewing a thousand spam a minute at the world. The
Microsoft supplied firewall will ignore all outgoing virus, spam, probes,
etc. It ONLY checks incoming. So if you have some malicious little
net vandal sending stuff out from your computer the Microsoft stuff
will never let you know.

If you want low software overhead, you might consider either one of
the Linksys routers with built-in limited firewall, once set up that
will block some things and not use up cpu cycles. Or you can get
a second cheap machine and run all the firewall software on it, use
it to protect your machine. Some recommend this for extra security.

Now, back to your original problem. Yes, Windows Explorer, particularly
after SP2 has had hundreds and thousands of people report problems with
it. There has been lots of finger pointing. A tiny number of specific
problems have been identified that do have fixes. But lots of these
seem to have no clear solution.

You might try the free SP2 support provided by Microsoft, since you have
both SP2 and Windows Explorer problem you might get a miracle and they
discover something. But there is no guarantee that this will fix it.
I went round and round with them for months, with a completely reproducible
SP2 Windows Explorer Problem. They had me check a long list of things
and then apparently forget what they had done and had me check them all
over again. Never did get a solution.

My apologies for the stuff they call software now days

(And "stay away from 'beta software', hell WINDOWS is beta software)
 
D

Detlev Dreyer

AlaSoftrider said:
Would you suggest McFee for AV?

McAfee? Not really. The only trojan that suceeded to enter one of my
systems within the past 20 years wasn't recognized by an updated McAfee.
I was lucky that this trojan failed to install when trying to replace
a read-only (!) system file. Get an anti-virus being Windows compatible
in contrast to Norton products. I was using AVG7 (free edition) for a
long time, however, its update function failed more than often due to
poor servers in eastern europe. Currently, I'm using a German anti-virus
but this won't help you, most likely.
 
L

Leythos

McAfee? Not really. The only trojan that suceeded to enter one of my
systems within the past 20 years wasn't recognized by an updated McAfee.

We clean a number of Sorority computers every year, before they connect
to the network, and the most infected systems are those running McAfee,
even with Updates, but most of them have failed to register and are not
getting updates.

Of all the AV packages, only the ones running Updated Norton AV products
were lean (as tested with AVG and Symantec Corp edition).
 
D

Detlev Dreyer

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