Windows email

  • Thread starter Thread starter wd
  • Start date Start date
W

wd

I have been receiving and sending emails on my windows mail program for 2 or
3 years, all of a sudden, a security box opens when I try to receive asking
for username and password. When I fill in that information I still can not
receive and the box just pops up again. I have even tried setting up a new
account with new information and it still won't allow me to receive. Any
ideas out there.
 
First, test your password by logging in to your provider's webmail.
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing in Windows Mail is
account corruption. One thing you should try as a possible quick fix is
to delete that corrupted mail account, restart Windows Mail, then
recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Gary VanderMolen, Microsoft MVP (Mail)


"wd" wrote in message
I have been receiving and sending emails on my windows mail program for 2 or
3 years, all of a sudden, a security box opens when I try to receive asking
for username and password. When I fill in that information I still can not
receive and the box just pops up again. I have even tried setting up a new
account with new information and it still won't allow me to receive. Any
ideas out there.
 
wd said:
I have been receiving and sending emails on my windows mail program for 2
or
3 years, all of a sudden, a security box opens when I try to receive
asking
for username and password. When I fill in that information I still can
not
receive and the box just pops up again. I have even tried setting up a
new
account with new information and it still won't allow me to receive. Any
ideas out there.
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