Windows Defender update


G

Guest

Please help, I just bought a new computer with last Tuesday with the Windows
VISTA. Windows Defender comes with th package automatically, but I'm getting
an error message everytime I try to update. It says: "The program can't
check for definition updates. Error found: Code: 0x80240029". I've tried
using these discussion panels, I've spent hours on the phone with a tech at
Dell and I've searched your website for a solution. Please help... I've only
had this product for a few days and it still won't work. I am currently
running: Windows Defender version: 1.1.1505.0, Engine Version 1.1.1603.0,
Definition Version: 1.0.0.0. I am not a tech expert so I just need a
straight forward solution please.
 
Ad

Advertisements

B

Bill Sanderson MVP

Are you able to update via Windows Update? Have you been to Windows Update
and been able to install all critical updates offered?
 
G

Guest

Yes, I have. Windows is up to date, and according to the system there are no
new updates available for my computer.
 
G

Guest

This is the same situation I am in. According to Windows Update and the
history I have downloaded all available updates and "No new updates
available." However, getting that dang error code in defender. Read the other
posts concerning fixing it and the fix doesnt seem kosher.
 
G

Guest

I had the same problem, it has to do with automatic updates (even though it
says you are up to date, there are some missing). I turned off the windows
automatic update and unchecked options under recommended updates. (control
panel - windows update - change settings). Then I checked for updates - and
there were some. I installed them and then ran the windows defender update
and it worked. Don't forget to turn back on automatic updating when you are
done!
 
G

Guest

Well, did that and still said no new updates. Still hasent fixed the defender
issue either. I also tried what someone else had said about using Live
OneCare and that didnt do it either.
 
Ad

Advertisements

G

Guest

I am experiencing the exact same issue with the same error on a brand new
Compaq with Vista. Any help available?
 
G

Guest

I have two Dell laptops running Vista. Defender is on version 1505 and I
cannot work out how to get it to 1593.
Windows Update ignores Defender as far as I can tell. I update my signatures
from Engel's links in this forum.
I tried the manual version of WD 1593 which works fine on XP but Vista won't
allow it to run, it just tells me it is done automatically.
i have never got the signature update to run from within WD either, neither
from my office through a proxy nor from home on a direct DSL link.
we use WSUS in the office which may affect PCs via Group Policy. the WSUS
server is supposed to bring down defender signatures, but i will have to
check this.
a manual override would be handy!
 
B

Bill Sanderson MVP

Your issue is very likely those group policies in the office.

I'm unclear whether there is any difference in WSUS settings involved in
Vista VS XP and Windows Defender definitions--there might be, but I haven't
seen it documented.

I'm afraid I don't have a Vista machine with Windows Defender running yet to
test how this is working and what current versioning is.

Engel's links constitute the manual override available. Microsoft is
intentionally trying not to subvert the choices of your network admins with
regard to what products to support on the network.

--
 
G

Guest

I checked this out.
we have a SUS group policy, but even though the Vista machines are in the
container that it is applied to, they do not pick it up.
gpresult /z only shows standard domain policies. An XPSP2 machine shows all
the WSUS info.
I checked the WSUS server too and although "Windows Defender" is checked (as
a default by the look of it) it does not find anything to download. it works
fine for standard and security updates.
on the XPSP2 system I can run Windows Update to pick up Defender seigatures
(although it did not update from 1592 to 1593 - I still had to do that
manually)
Windows Update on Vista just says that "Windows is up to date".
 
B

Bill Sanderson MVP

I think you'd be well off talking to the WSUS experts--here:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.softwareupdatesvcs&cat=en_US_2e5efdea-e7f5-46db-ace9-0a3e8871d4ba&lang=en&cr=US

Or: microsoft.public.windows.server.update_services via nntp.

There have been issues in the past where some prerequisite seemed to be
needed--for awhile, when Windows 2000 machines were able to use Windows
Defender, it was an optional Root Certificates update. I'm hoping that the
WSUS folks will be able to tell you what should be working so that you can
figure out where the problem is.

I'd be interested to follow your conversation in those other groups, if
possible--if you want to post a link, or email it to me (leave off
plugh.org)--I'd like to see what responses you get.

--
 
Ad

Advertisements

G

Guest

i have posted a question there under the title "Windows Defender Vista and
WSUS"
can you find it from that? i searced for Defender and Vista in the group and
there wasn't much.
 
G

Guest

-- Thank you cbk0111..Tried your solution on my new Vista Windows OS in my
new HP Pavilion m7750n computer and it worked great..I got a new update for
my RealTek Audio Drivers and my Windows Defender updated the definitions
finally..One thing I don't understand is why bother turning automatic updates
back on.. Won't the same problems reoccur. Won't windows update keep saying
there are no new updates when you go to the windows update link and won't
windows defender still have the same problem when it has new difinitions to
install the next time..I'm really reluctent to turn automatic updates back
on..Thank you very much even if you can't reply to my auto update dilemma.
 
B

Bill Sanderson MVP

Thanks - that was useful, I think. I tried to sumarize in that thread--but
maybe you could summarize here, so that others on this same path can learn
from the post?

--
 
G

Guest

Hello AndrewFG,

Note: If you have version 1.1.1592.0, you must first manually uninstall
Windows Defender before you can install this newer version (1.1.1593.0). To
configure or remove the existing version, use Add/Remove programs in the
Control Panel.
-
 
G

Guest

the upgrade from 1592 to 1593 was the only part that worked.

a summary of my experience:
1: WSUS takes over Defender updates.
2: WSUS has Defender signatures flagged as a default download BUT you also
have to set the "Definitions" option to get them which is not set in WSUS by
default. You then have to OK them for install once they are downloaded. This
is an XP Client fix only.
3: Vista does not work with the WSUS released version (v2 SP1 at present) so
if you have any kind of domain (SBS, AD etc) you need to move the Vista PC to
a non-WSUS container or set an SBS exception rule to ignore it. Defender
updates will then work from within defender, as will standard security
updates. WSUS release 3 will fix this.
4: Vista Defender appears to be on version 1505 whereas XP Defender is 1593.
I don't think this is a problem, but it will save you time trying to find an
update that does not exist (especially as Vista hides Windows Update from
you).

this is not a real point and you all probably know this, but if you try to
run Engel's update for Engine AND definition when your Engine is up to date,
nothing happens (in Vista anyway). if you have the current Engine, then you
need to just run the Definition update. if you don't know this it will save
you time!

that's it really. good luck
 
Ad

Advertisements

G

Guest

Hello, I also have a new Compaq Presario C500 and am having the same
0X80240029 error message with Windows Defender. Definitions will can't be
updated beyond 1.15.2336.7. I have tried the solutions above and on the other
threads mentioned but they have not worked. Have you had any luck with any
solutions? Does anyone have any other ideas? Simple explanations help.. I
am no whiz at computers. Thank-you!
 
Ad

Advertisements

G

Guest

Hello, I ended up finding a solution. It is similar to previous suggestions
but I had to do
some 'extra' stuff. One: I turned off the option for Windows Update to
search for updates for other programs. Somehow this allowed me to find
additional
updates.. and the error seems to be "fixed". Thanks for the help :)

Emily
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top