Windows cannot open the User Accounts control panel

[Guest]

I got the laptop from former employer. Used to have a Novell Client, which
has been removed. employer IT told me to replace "GWGina.dll" with
"msgina.dll" in all registry keys. Didn't help - what do I do now?
Eventviewer/System tells me:
Evendt ID: 7000
The NAVAPEL service failed to start due to the following error:
The system cannot find the path specified.

 

[John]

Click Start, Run and type Services.msc
Find the service for NAVAPEL and disable it
This is caused by a corrupt or failed install/uninstall of Norton Antivirus.
Try uninstalling norton antivirus and then reinstalling

--
Regards

John

MCP Windows XP Professional

 

[Ramesh, MS-MVP]

If no third-party GinaDLL is set, then Windows uses the default GINA.

The "Welcome to Windows" Logon Screen Does Not Appear When You Start the
Computer:
http://support.microsoft.com/?kbid=817142

For the 2nd issue, try here:
http://search.symantec.com/custom/us/query.html
Search using keyword "NAVAPTEL"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I got the laptop from former employer. Used to have a Novell Client, which
has been removed. employer IT told me to replace "GWGina.dll" with
"msgina.dll" in all registry keys. Didn't help - what do I do now?
Eventviewer/System tells me:
Evendt ID: 7000
The NAVAPEL service failed to start due to the following error:
The system cannot find the path specified.

 

[Guest]

Hi John

Thanks - NAV was used by former employer, so it's quite possible they did a
losy uninstall job. No sign of Symantecs or Norton in "Add/Remove programs"
so I guess it's a Registry issue?? I can live with the error - I just thought
it was connected to the fact that I (Windows) cannot open the User Accounts
control panel

 

[Guest]

Thanks - tried the directions in kbid=817142 and deleted the Gina.dll - it
makes no difference...
You or anybody know any other solution to get back the XP welcome screen and
Fast User switching?

 

[John]

Fast user switching is only available when not used in a domain environment.
Right click on my computer, select properties, select the computer name tab.
Click the change button and make sure you are a member of a workgroup not
domain.
Use the default workgroup name of MSHOME if you need to.
This should bring back the fast user switching and the welcome screen.

--
Regards

John

MCP Windows XP Professional

Thanks - tried the directions in kbid=817142 and deleted the Gina.dll - it
makes no difference...
You or anybody know any other solution to get back the XP welcome screen
and
Fast User switching?

If no third-party GinaDLL is set, then Windows uses the default GINA.

The "Welcome to Windows" Logon Screen Does Not Appear When You Start the
Computer:
http://support.microsoft.com/?kbid=817142

For the 2nd issue, try here:
http://search.symantec.com/custom/us/query.html
Search using keyword "NAVAPTEL"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I got the laptop from former employer. Used to have a Novell Client,
which
has been removed. employer IT told me to replace "GWGina.dll" with
"msgina.dll" in all registry keys. Didn't help - what do I do now?
Eventviewer/System tells me:
Evendt ID: 7000
The NAVAPEL service failed to start due to the following error:
The system cannot find the path specified.