C
Caeanis
Not sure but I believe this may be the result of a virus. I got an an alert
from Norton 2009 that it had detected and resolved an attack, but that I
needed to reboot to complete what it started. When windows came back up, I
logged into my profile. The desktop wallpaper appeared and that was as far
as I got. The Logging off message appeared followed by the "saving your
settings" message and it logged me out! So I tried my wife's profile, same
thing. I then rebooted into safe mode (in retrospect if I was infected not a
smart thing, but who knew?) and tried the administrator account and mine in
safe mode, same behavior. I have a couple of questions, this is basically a
clean install, I do know that a windows update had been installed in that
session so, could this be a result of that? While it's possible that it was
a virus of some sort that did this, I've never seen one with this behavior.
I called support and they indicated that this was NOT a result of an install
past activation (I've seen this behavior on computers that had a bootleg copy
or didn't have a product id do this before). My second question is I had just
transferred my files into this profile from a earlier install and I really
want to get all of it back if possible. To avoid losing my data I did a
parallel install on the same drive but the profile is now inaccessible. Is
there ANY way to access it? I have the password and user name but it seems
that that doesn't matter. I don't mine wiping the drive and reinstalling,
I'd only had it up for 2 or 3 days anyway, but I'd like to get my data back
if possible. Oh and sorry for the novelette...
from Norton 2009 that it had detected and resolved an attack, but that I
needed to reboot to complete what it started. When windows came back up, I
logged into my profile. The desktop wallpaper appeared and that was as far
as I got. The Logging off message appeared followed by the "saving your
settings" message and it logged me out! So I tried my wife's profile, same
thing. I then rebooted into safe mode (in retrospect if I was infected not a
smart thing, but who knew?) and tried the administrator account and mine in
safe mode, same behavior. I have a couple of questions, this is basically a
clean install, I do know that a windows update had been installed in that
session so, could this be a result of that? While it's possible that it was
a virus of some sort that did this, I've never seen one with this behavior.
I called support and they indicated that this was NOT a result of an install
past activation (I've seen this behavior on computers that had a bootleg copy
or didn't have a product id do this before). My second question is I had just
transferred my files into this profile from a earlier install and I really
want to get all of it back if possible. To avoid losing my data I did a
parallel install on the same drive but the profile is now inaccessible. Is
there ANY way to access it? I have the password and user name but it seems
that that doesn't matter. I don't mine wiping the drive and reinstalling,
I'd only had it up for 2 or 3 days anyway, but I'd like to get my data back
if possible. Oh and sorry for the novelette...