Windows always restarts immediately after every shutdown

[Gerry Butler]

Whenever I shutdown Windows XP, by clicking "Turn off",
the computer power goes off, then immediately comes on
again, and the computer restarts. (Note that I am NOT
clicking "Restart".)

This began happening after I installed the April or May
Windows updates.

According to the power options, the power switch is set
to "shutdown".

 

[Kaylene aka Taurarian]

Perhaps you'll find something here to assist


http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806
Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299
Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

 

[Guest]

this problem happened to me a while back I found that it was due to a fault in my graphics card if you can try changing it out and see what happens then! if you shut down then it is due to the card!

 

[Guest]

I had this kind of problem recently and it was down to the graphics card if you can try changing it out and see if windows shuts down then if so then you have a fault with your current card!

 

[Alex Nichol]

Whenever I shutdown Windows XP, by clicking "Turn off",
the computer power goes off, then immediately comes on
again, and the computer restarts. (Note that I am NOT
clicking "Restart".)

You have something that is crashing on being asked to close - and the
system's 'automatically restart' is cutting in. Turn this off: in
Control Panel - System - Advanced, click Settings in the Startup and
Recovery section. There uncheck 'automatically restart'. You can also
usefully change the 'write debugging information' to (none) . You may
now get a Blue screen failure instead, but at least will get some
guidance as to what is happening