http://support.microsoft.com/default.aspx?scid=kb;en-us;811940&Product=sbs
Remote Desktop Shortcuts Missing After Upgrade
View products that this article applies to.
SYMPTOMS
When you upgrade from Microsoft Windows 2000 with Internet Information
Services (IIS) to Microsoft Windows Server 2003 or Windows XP, Remote
Desktop Connection does not appear in the Start menu or the System
Properties list.
CAUSE
This may occur if permissions on the \Inetpub directory or the
\Inetpub\Adminscripts directory deny full control to the local System
account.
RESOLUTION
To restore the Start menu shortcuts:
In Windows Explorer, right-click \Inetpub\Adminscripts, and then click
Sharing and Security.
On the Security tab, click Add, type System, click OK, grant the account
full control, and then click OK.
Insert the Windows 2003 Server CD, click Perform Additional Tasks, and then
click Setup Remote Desktop Connection.
Accept the license agreement, click Next, click Next again, and then click
Install. Click Finish when installation is complete.
Exit the CD.
To restore the System Properties Remote tab:
In Windows Explorer, right-click \WINNT\system32\remotepg.dll, and then
click Open With.
In the next dialog box, click Open With, click Select the program from a
list, and then click OK.
Click Browse, and then locate \WINNT\System32\regsvr32.exe.
Select this file, click Open, and then click OK.
WORKAROUND
Although the shortcuts have not been installed, Remote Desktop Connection
is installed. You can run Remote Desktop Connection by calling the
executable file as follows:
Click Start, and then click Run.
Type mstsc.exe, and then click OK.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
REFERENCES
For additional information about the upgrade of Internet Information
Services, click the following article number to view the article in the
Microsoft Knowledge Base:
332103 IIS 6.0: IIS Admin Service Does Not Start After Upgrade
The information in this article applies to:
Microsoft Internet Information Services version 6.0
Microsoft Internet Information Services version 5.1, when used with:
the operating system: Microsoft Windows XP
the operating system: Microsoft Windows XP SP1
Subbu
This posting is provided "AS IS" with no warranties, and confers no rights.
