Windows 2000 does not recognize monitor driver

[Jeremy Lachaussee]

I upgraded to Windows 2000 (from '98), and Windows 2000
does not recognize my Acer Monitor Driver. I went to the
manufacturer's website and they forwarded me to BenQ.com
to download a legacy driver (the website states that the
driver is supported by Windows 2000). The monitor is an
Acer 77e. When I go to add/remove hardware, I direct the
setup to the folder that I stored the downloaded driver.
Windows 2000 tells me that there is no recognized driver
in the folder. So, Windows 2000 defaults back to a 16-bit
color scheme. In the device manager, the monitor is shown
in error. Please help. Thanks!

 

[Dave Patrick]

This indicates an issue with the graphics adapter and or driver, nothing
really to do with the monitor.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
<snip>
So, Windows 2000 defaults back to a 16-bit
| color scheme.
<snip>

 

[Jeremy Lachaussee]

Dave,
If this is a graphics adapter problem, how do I
troubleshoot. I am showing an error on the Video
Controller (VGA compatible) under device manager. Thanks
for your help!

Jeremy

 

[Dave Patrick]

Check the hardware manufacturer's web site for the latest Windows 2000
driver for your graphic adapter.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| Dave,
| If this is a graphics adapter problem, how do I
| troubleshoot. I am showing an error on the Video
| Controller (VGA compatible) under device manager. Thanks
| for your help!
|
| Jeremy