Window pop-up while compose a mail

[Sjin]

I am using Outlook 2002 with SP3. There is a window pop-
up while I compose an new e-mail. The window shows "A
program is trying to access e-mail address you have
stored in Outlook. Do you want to allow this? If this is
unexpected, it may be a virus and you should choose "No"."
I scaned the whole computer and did not find any virus.
Anybody have the same issue and resolved? Thanks.

 

[Milly Staples [MVP - Outlook]]

See this page for information:
http://www.slipstick.com/outlook/ol2002sp3.htm#problems

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Sjin asked:

| I am using Outlook 2002 with SP3. There is a window pop-
| up while I compose an new e-mail. The window shows "A
| program is trying to access e-mail address you have
| stored in Outlook. Do you want to allow this? If this is
| unexpected, it may be a virus and you should choose "No"."
| I scaned the whole computer and did not find any virus.
| Anybody have the same issue and resolved? Thanks.

 

[Jocelyn Fiorello [MVP - Outlook]]

It's a known issue with SP3; security has been updated to more closely match
the security in Outlook 2003. You may be able to get around the problem by
either disabling Word as your e-mail editor or updating some of your
add-ins, especially virus scanners and spam filters (many major
manufacturers have already released compatible updates). See the following
articles for more information:

http://www.slipstick.com/outlook/ol2002sp3.htm#problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;838871

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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