Window Live Messenger Crashes

[Guest]

I installed the new final version of windows live messenger and now everytime
I log in it loads up the messenger window then the today window (, about 2
seconds later it crashes "windows live messenger has encountered a problem
etc"

I have tried unistalling and installing version 7.5 but the problem persists
and I have had to revert to windows messenger...

Any help most appriciated

 

[Jonathan Kay [MVP]]

Greetings Paul,

You could try completely removing your contact cache store.

To do so, shut down Messenger, then clicking Start, then
Run, type:
%appdata%\Microsoft

Right-click the MSN Messenger folder and choose Delete. Then restart Messenger and see if
the problem has been corrected.


--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

Sorry Jonathan,

I tried what you suggested and it's still doing the same thing.


Thanks

Paul

 

[fxer80]

I have been having the same problem, Messenger Live logs into the
service, then it freezes as soon as I click anywhere in the program.
Tried deleting the client cache but it did not resolve the problem.

Interestingly, if I unplug my network cable, messenger unfreezes and
will re-login if I reconnect the cable, but again, as soon as I click
anywhere in the program it freezes again.

 

[Guest]

Try disabling MDM, it worked for me. Event Viewer kept on showing a dcom
error whenever I had this problem or when I'd try loading up the Services
window and get a 2 minute delay before it appeared.

Once I disabled debugging, the problems all went away. In IE, go to
Internet Options-Advanced Tab-Disable Script Debugging(check this, or both if
there are two types) and it should hopefully work for you like it did me.

 

[Guest]

Hi,

I tried disabling MDM and the script debugging boxes are already ticked. So
I checked the error loggs and this is what it says for the error:

The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
msnmsgr.exe, 8.0.792.0, 4493215b, ieframe.dll, 7.0.5346.5, 443f4164, 0,
000c3094.

Not sure if that means anything to anybody.

Is there any way that it could be stopped from running other than in the
registry as I have checked there and it isn't dissabled,

Windows Messenger still works


Thanks

Paul

 

[toni.rudolf]

I have the same Problem.

did you solve the problem?

 

[Guest]

Okay I have now fixed this.

I unistalled windows live messenger, uninstalled the beta 2 version of IE7.
Then I reinstalled the final version of windows live messenger and the Beta 3
version of IE.

it's all working fine now.

Thanks

Paul