Window Explorer is slow to open

[David]

I am running Windows XP and Windows Explorer is slow to open (takes
about 5 minutes). Works fine after it is open and there is no propblem
with any of the other programs on the machine. I open it by right
clicking on the Start Button. I would appreciate any help on this
issue. TIA

David

 

[Rock]

I am running Windows XP and Windows Explorer is slow to open (takes
about 5 minutes). Works fine after it is open and there is no propblem
with any of the other programs on the machine. I open it by right
clicking on the Start Button. I would appreciate any help on this
issue. TIA

Is this a sudden problem or has it been this way for awhile? If sudden what
changed between the time it worked ok and now? Have you tried a system
restore to a time when things worked ok?

What happens if you open Windows Explorer by another means? Double click My
Computer on the desktop, or from Start | run | explorer | OK?

Does it happen in all accounts? Try a different account.

What happens in safe mode?

Do a clean boot. Does it happen then?
How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353

If it's faster with a clean boot do some clean boot troubleshooting.

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

What is the malware status of the computer and how do you check that?

Malware Removal
http://www.elephantboycomputers.com/page2.html#Removing_Malware

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm

Richard Harper's Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

 

[David]

Thanks for the help.

It was a sudden problem, but it did not happen recently and don't
remember what changed. "My Computer" also opens very slowly. Does
that tell you anything? Want to avoid a system restore and try some of
the simpler things you suggested.

 

[Rock]

Thanks for the help.

It was a sudden problem, but it did not happen recently and don't
remember what changed. "My Computer" also opens very slowly. Does
that tell you anything? Want to avoid a system restore and try some of
the simpler things you suggested.

Ok, start the troubleshooting with what I posted in my first reply. Also
you do always have a full and complete backup of important data, correct?