win32k.sys

  • Thread starter Thread starter Sul@MS
  • Start date Start date
S

Sul@MS

recently getting plenty of blue screens and the file in error is win32k.sys

what are the solutions available? tia
 
The date and time was Friday, April 17, 2009 8:42:06 AM, and on a whim,
Sul@MS pounded out on the keyboard:
recently getting plenty of blue screens and the file in error is win32k.sys

what are the solutions available? tia
Click to expand...

Hi Sul,

What is the complete STOP error?


Terry R.
 
As Terry Suggests, we would need more information like the bugcheck code or a
memory dump to confirm if win32k.sys. If you are doing a dump analysis and
seeing win32k.sys in the stack, you need to remember that it is a critical
kernel mode component and is commonly seen on the stack. Based on windows
internals Win32k.sys is responsible for many things like

The window manager, which controls window displays; manages screen output;
collects input from keyboard, mouse, and other devices; and passes user
messages
to applications.

The Graphics Device Interface (GDI), which is a library of functions for
graphics
output devices. It includes functions for line, text, and figure drawing and
for
graphics manipulation.

However if you are a100% sure that win32k.sys or a gdi call is behind the
bugcheck you need to have a look at http://support.microsoft.com/kb/959252

Even if the symptoms don't match there would be no harm installing that
update.
 
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