Windows XP Win2k3 stop error 0xa

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Hi guys, I have a stop error that I could use some help with.... below is the results of my dump file. Any help to point me in the right direction would be greatly appreciated. Thanks!

Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000018, memory referenced
Arg2: d000001b, IRQL
Arg3: 00000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: e083e58f, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS:  00000018 

CURRENT_IRQL:  1b

FAULTING_IP: 
nt!KiUnwaitThread+92
e083e58f ff4018          inc     dword ptr [eax+18h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  Idle

TRAP_FRAME:  e08a3478 -- (.trap 0xffffffffe08a3478)
ErrCode = 00000002
eax=00000000 ebx=00000000 ecx=fc9514a0 edx=fc3fe0a0 esi=fc3fe020 edi=fc3fe0a0
eip=e083e58f esp=e08a34ec ebp=e08a34f0 iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
nt!KiUnwaitThread+0x92:
e083e58f ff4018          inc     dword ptr [eax+18h]  ds:0023:00000018=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from e083e58f to e0836dfd

STACK_TEXT:  
e08a3478 e083e58f badb0d00 fc3fe0a0 e08a3498 nt!KiTrap0E+0x2a7
e08a34f0 e083d2b0 00000000 ffdffa40 ffdff120 nt!KiUnwaitThread+0x92
e08a35a8 e083d47c 00000000 00000000 0269c69d nt!KiTimerExpiration+0x178
e08a3600 e0839b3f 00000000 0000000e 00000000 nt!KiRetireDpcList+0x65
e08a3604 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x37


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiUnwaitThread+92
e083e58f ff4018          inc     dword ptr [eax+18h]

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiUnwaitThread+92

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a79a70a

FAILURE_BUCKET_ID:  0xA_nt!KiUnwaitThread+92

BUCKET_ID:  0xA_nt!KiUnwaitThread+92

Followup: MachineOwner
---------

eax=ffdff13c ebx=d000001b ecx=00000002 edx=40000000 esi=ffdff120 edi=00000018
eip=e0836dfd esp=e08a3460 ebp=e08a3478 iopl=0         nv up ei ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000286
nt!KiTrap0E+0x2a7:
e0836dfd 833d40ee8ae000  cmp     dword ptr [nt!KiFreezeFlag (e08aee40)],0 ds:0023:e08aee40=????????
ChildEBP RetAddr  Args to Child              
e08a3478 e083e58f badb0d00 fc3fe0a0 e08a3498 nt!KiTrap0E+0x2a7 (FPO: [0,0] TrapFrame @ e08a3478)
e08a34f0 e083d2b0 00000000 ffdffa40 ffdff120 nt!KiUnwaitThread+0x92 (FPO: [1,0,4])
e08a35a8 e083d47c 00000000 00000000 0269c69d nt!KiTimerExpiration+0x178 (FPO: [4,40,0])
e08a3600 e0839b3f 00000000 0000000e 00000000 nt!KiRetireDpcList+0x65 (FPO: [0,13,4])
e08a3604 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x37 (FPO: [0,0,0])
start    end        module name
de000000 de1d1000   win32k   win32k.sys   Thu Aug 13 09:39:50 2009 (4A8417A6)
de1d1000 de1e8000   dxg      dxg.sys      Sat Feb 17 01:14:39 2007 (45D69D4F)
de1e8000 de23e680   ati2drad ati2drad.dll Sat Feb 17 08:59:26 2007 (45D70A3E)
de23f000 de289000   ATMFD    ATMFD.DLL    Sat Feb 17 08:59:31 2007 (45D70A43)
e0800000 e0a7e000   nt       ntkrnlmp.exe Wed Aug 05 11:36:42 2009 (4A79A70A)
e0a7e000 e0aaa000   hal      halmacpi.dll Sat Feb 17 00:48:26 2007 (45D6972A)
f3a8e000 f3ab9000   RDPWD    RDPWD.SYS    Sat Feb 17 00:44:38 2007 (45D69646)
f3ad9000 f3adbee0   CDProbe  CDProbe.SYS  Thu Nov 08 20:20:51 2007 (4733B5F3)
f4129000 f4134000   TDTCP    TDTCP.SYS    Sat Feb 17 00:44:32 2007 (45D69640)
f4c72000 f4cd0000   srv      srv.sys      Thu Dec 11 06:35:59 2008 (4940FB1F)
f4d70000 f4dc1000   HTTP     HTTP.sys     Fri Nov 06 07:51:22 2009 (4AF41BCA)
f50e1000 f50f9000   clusnet  clusnet.sys  Sat Feb 17 01:02:57 2007 (45D69A91)
f51d3000 f5202e60   exifs    exifs.sys    Thu Aug 25 20:29:05 2005 (430E6251)
f536b000 f537c000   Fips     Fips.SYS     Sat Feb 17 01:26:33 2007 (45D6A019)
f537c000 f53f2000   mrxsmb   mrxsmb.sys   Fri Sep 05 11:26:52 2008 (48C14FBC)
f541a000 f544a000   rdbss    rdbss.sys    Sat Feb 17 01:27:37 2007 (45D6A059)
f544a000 f5474000   afd      afd.sys      Thu Aug 14 06:46:56 2008 (48A40D20)
f5514000 f5545000   netbt    netbt.sys    Sat Feb 17 01:28:57 2007 (45D6A0A9)
f5545000 f55d9000   tcpip    tcpip.sys    Sat Aug 15 05:53:38 2009 (4A8685A2)
f55d9000 f55f2000   ipsec    ipsec.sys    Sat Feb 17 01:29:28 2007 (45D6A0C8)
f5612000 f5629000   ClusDisk ClusDisk.sys Sat Feb 17 01:02:55 2007 (45D69A8F)
f5759000 f576e000   usbhub   usbhub.sys   Sat Feb 17 01:13:05 2007 (45D69CF1)
f584d000 f5862000   serial   serial.sys   Sat Feb 17 01:06:46 2007 (45D69B76)
f58c2000 f58cc000   ndisuio  ndisuio.sys  Sat Feb 17 00:58:25 2007 (45D69981)
f58d2000 f58dc000   Dxapi    Dxapi.sys    Tue Mar 25 02:06:01 2003 (3E7FFFD9)
f58f2000 f58fc000   dump_diskdump dump_diskdump.sys Sat Feb 17 01:07:44 2007 (45D69BB0)
f5902000 f5961000   update   update.sys   Mon May 28 08:15:16 2007 (465AC7D4)
f5961000 f5988000   ks       ks.sys       Sat Feb 17 01:30:40 2007 (45D6A110)
f59b0000 f59e7000   rdpdr    rdpdr.sys    Sat Feb 17 00:51:00 2007 (45D697C4)
f59e7000 f59f9000   raspptp  raspptp.sys  Sat Feb 17 01:29:20 2007 (45D6A0C0)
f59f9000 f5a12000   ndiswan  ndiswan.sys  Sat Feb 17 01:29:22 2007 (45D6A0C2)
f5a12000 f5a26000   rasl2tp  rasl2tp.sys  Sat Feb 17 01:29:02 2007 (45D6A0AE)
f5a26000 f5a46c80   q57xp32  q57xp32.sys  Thu Jul 21 20:12:45 2005 (42E039FD)
f5a47000 f5a71000   USBPORT  USBPORT.SYS  Sat Feb 17 01:12:59 2007 (45D69CEB)
f5a71000 f5a84000   i8042prt i8042prt.sys Sat Feb 17 01:30:40 2007 (45D6A110)
f5a84000 f5aa0000   VIDEOPRT VIDEOPRT.SYS Sat Feb 17 01:10:30 2007 (45D69C56)
f5aa0000 f5af3d80   ati2mpad ati2mpad.sys Thu Jul 18 21:13:20 2002 (3D3767B0)
f5af4000 f5b37000   cpqasm2  cpqasm2.sys  Fri Jul 01 13:14:50 2005 (42C57A0A)
f5b9f000 f5bacd00   CPQCISSE CPQCISSE.sys Fri May 20 13:15:54 2005 (428E1B4A)
f5baf000 f5bb9000   serenum  serenum.sys  Sat Feb 17 01:06:44 2007 (45D69B74)
f5bbf000 f5bce000   intelppm intelppm.sys Sat Feb 17 00:48:30 2007 (45D6972E)
f5bcf000 f5bde000   termdd   termdd.sys   Sat Feb 17 00:44:32 2007 (45D69640)
f5bdf000 f5bee000   raspppoe raspppoe.sys Sat Feb 17 00:59:23 2007 (45D699BB)
f5bff000 f5c0a000   TDI      TDI.SYS      Sat Feb 17 01:01:19 2007 (45D69A2F)
f5c0f000 f5c19000   mouclass mouclass.sys Tue Mar 25 02:03:09 2003 (3E7FFF2D)
f5c1f000 f5c2b000   vga      vga.sys      Sat Feb 17 01:10:30 2007 (45D69C56)
f5c2f000 f5c3a000   ptilink  ptilink.sys  Sat Feb 17 01:06:38 2007 (45D69B6E)
f5caf000 f5cce000   Mup      Mup.sys      Sat Feb 17 01:27:41 2007 (45D6A05D)
f5cce000 f5d0d000   NDIS     NDIS.sys     Sat Feb 17 01:28:49 2007 (45D6A0A1)
f5d0d000 f5da2000   Ntfs     Ntfs.sys     Sat Feb 17 01:27:23 2007 (45D6A04B)
f5da2000 f5dc8000   KSecDD   KSecDD.sys   Mon Jun 15 13:45:11 2009 (4A3688A7)
f5dc8000 f5ded000   fltmgr   fltmgr.sys   Sat Feb 17 00:51:08 2007 (45D697CC)
f5ded000 f5e00000   CLASSPNP CLASSPNP.SYS Sat Feb 17 01:28:16 2007 (45D6A080)
f5e00000 f5e1f000   SCSIPORT SCSIPORT.SYS Sat Feb 17 01:28:41 2007 (45D6A099)
f5e1f000 f5e3d000   storport storport.sys Sat Feb 17 01:07:48 2007 (45D69BB4)
f5e3d000 f5f75000   ql2300   ql2300.sys   Tue Oct 11 20:07:20 2005 (434C53B8)
f5f75000 f5f92000   atapi    atapi.sys    Sat Feb 17 01:07:34 2007 (45D69BA6)
f5f92000 f5fbc000   volsnap  volsnap.sys  Sat Feb 17 01:08:23 2007 (45D69BD7)
f5fbc000 f5fe8000   dmio     dmio.sys     Sat Feb 17 01:10:44 2007 (45D69C64)
f5fe8000 f600f000   ftdisk   ftdisk.sys   Sat Feb 17 01:08:05 2007 (45D69BC5)
f600f000 f6026000   mpio     mpio.sys     Wed Mar 30 04:01:19 2005 (424A6ADF)
f6026000 f603c000   pci      pci.sys      Sat Feb 17 00:59:03 2007 (45D699A7)
f603c000 f6070000   ACPI     ACPI.sys     Sat Feb 17 00:58:47 2007 (45D69997)
f6070000 f6086000   sacdrv   sacdrv.sys   Sat Feb 17 01:06:42 2007 (45D69B72)
f60a7000 f60b0000   WMILIB   WMILIB.SYS   Tue Mar 25 02:13:00 2003 (3E80017C)
f60b7000 f60c6000   isapnp   isapnp.sys   Sat Feb 17 00:58:57 2007 (45D699A1)
f60c7000 f60d4000   PCIIDEX  PCIIDEX.SYS  Sat Feb 17 01:07:32 2007 (45D69BA4)
f60d7000 f60e7000   MountMgr MountMgr.sys Sat Feb 17 01:05:35 2007 (45D69B2F)
f60e7000 f60f2000   PartMgr  PartMgr.sys  Sat Feb 17 01:29:25 2007 (45D6A0C5)
f60f7000 f6105880   hpegldsm hpegldsm.sys Mon Sep 05 07:02:52 2005 (431C25DC)
f6107000 f6117000   disk     disk.sys     Sat Feb 17 01:07:51 2007 (45D69BB7)
f6117000 f6123000   Dfs      Dfs.sys      Sat Feb 17 00:51:17 2007 (45D697D5)
f6127000 f6130000   mpspfltr mpspfltr.sys Wed Mar 30 04:01:18 2005 (424A6ADE)
f6137000 f6141000   crcdisk  crcdisk.sys  Sat Feb 17 01:09:50 2007 (45D69C2E)
f61c7000 f61d5000   NDProxy  NDProxy.SYS  Sat Feb 17 00:59:21 2007 (45D699B9)
f61d7000 f61e0000   mssmbios mssmbios.sys Sat Feb 17 00:59:12 2007 (45D699B0)
f6217000 f6220000   raspti   raspti.sys   Sat Feb 17 00:59:23 2007 (45D699BB)
f6237000 f6244000   wanarp   wanarp.sys   Sat Feb 17 00:59:17 2007 (45D699B5)
f6257000 f6262000   kbdclass kbdclass.sys Sat Feb 17 01:05:39 2007 (45D69B33)
f6267000 f6272000   fdc      fdc.sys      Sat Feb 17 01:07:16 2007 (45D69B94)
f6277000 f6284000   netbios  netbios.sys  Sat Feb 17 00:58:29 2007 (45D69985)
f6287000 f6290000   ndistapi ndistapi.sys Sat Feb 17 00:59:19 2007 (45D699B7)
f6297000 f62a4000   Npfs     Npfs.SYS     Sat Feb 17 00:50:36 2007 (45D697AC)
f62d7000 f62e5000   msgpc    msgpc.sys    Sat Feb 17 00:58:37 2007 (45D6998D)
f62f7000 f6302000   Msfs     Msfs.SYS     Sat Feb 17 00:50:33 2007 (45D697A9)
f6307000 f6310000   watchdog watchdog.sys Sat Feb 17 01:11:45 2007 (45D69CA1)
f6327000 f632f000   kdcom    kdcom.dll    Tue Mar 25 02:08:00 2003 (3E800050)
f632f000 f6337000   BOOTVID  BOOTVID.dll  Tue Mar 25 02:07:58 2003 (3E80004E)
f6337000 f633e000   pciide   pciide.sys   Tue Mar 25 02:04:46 2003 (3E7FFF8E)
f633f000 f6346000   dmload   dmload.sys   Tue Mar 25 02:08:08 2003 (3E800058)
f6347000 f634b080   cpqcissm cpqcissm.sys Fri May 20 13:16:05 2005 (428E1B55)
f634f000 f6356000   mpdev    mpdev.sys    Wed Mar 30 04:01:18 2005 (424A6ADE)
f640f000 f6416000   sysmgmt  sysmgmt.sys  Fri Jul 01 13:14:49 2005 (42C57A09)
f6427000 f642f000   OPRGHDLR OPRGHDLR.SYS Tue Mar 25 02:16:25 2003 (3E800249)
f6437000 f643d500   cpqcidrv cpqcidrv.sys Fri Jun 24 20:11:13 2005 (42BCA121)
f643f000 f6443400   usbohci  usbohci.sys  Sat Feb 17 01:13:01 2007 (45D69CED)
f6447000 f644f000   audstub  audstub.sys  Tue Mar 25 02:09:12 2003 (3E800098)
f6457000 f645f000   Fs_Rec   Fs_Rec.SYS   Tue Mar 25 02:08:36 2003 (3E800074)
f645f000 f6466000   Null     Null.SYS     Tue Mar 25 02:03:05 2003 (3E7FFF29)
f6467000 f646e000   Beep     Beep.SYS     Tue Mar 25 02:03:04 2003 (3E7FFF28)
f646f000 f6477000   mnmdd    mnmdd.SYS    Tue Mar 25 02:07:53 2003 (3E800049)
f6477000 f647f000   RDPCDD   RDPCDD.sys   Tue Mar 25 02:03:05 2003 (3E7FFF29)
f647f000 f6487000   rasacd   rasacd.sys   Tue Mar 25 02:11:50 2003 (3E800136)
f648f000 f6493080   dump_cpqcissm dump_cpqcissm.sys Fri May 20 13:16:05 2005 (428E1B55)
f649f000 f64a6000   dxgthk   dxgthk.sys   Tue Mar 25 02:05:52 2003 (3E7FFFD0)
f65b1000 f65b2280   swenum   swenum.sys   Sat Feb 17 01:05:56 2007 (45D69B44)
f65b3000 f65b4580   USBD     USBD.SYS     Tue Mar 25 02:10:39 2003 (3E8000EF)

Unloaded modules:
f61b7000 f61c5000   imapi.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f5436000 f544a000   redbook.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f5614000 f5629000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f6317000 f6321000   Flpydisk.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000

This was also just email to me:

Code:
ErrCode = 00000000

eax=0000003d ebx=1000b9c1 ecx=00000024 edx=03a4fefc esi=03a4fefc edi=85000020

eip=e0833bd5 esp=f44e8d64 ebp=f44e8d64 iopl=0         nv up ei pl zr na pe nc

cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246

nt!KiFastCallEntry+0xe2:

e0833bd5 8b1c87          mov     ebx,dword ptr [edi+eax*4] ds:0023:85000114=????????

Resetting default scope

 

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0x8E

 

PROCESS_NAME:  FrameworkServic

 

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from e085bba7 to e087c4a0

Not sure if the two are related. But any help would be greatly appreciated.
 
Last edited:

Ian

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Welcome to the forums :)

Does this error happen often?

I can't see much that would be able to pinpoint the problem in those dumps (perhaps I'm missing something though), but the type of error you experienced is often down to faulty device drivers or anti-virus software.

Have you updated all the drives on your system and are you using any AV software?

This page may also provide some help : http://msdn.microsoft.com/en-us/library/ms793589.aspx
 

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