Win2k Problem

[A Riaz]

Hello everyone,

I'm a tech support at a school. Recently I have come across
couple of Win2k Pro machines that are behaving in a weird
but identical manner. I'll just go ahead and write down the
symptoms in here:

- Internet explorer doesn't open up a new window if a
hyperlink requires a new popup window.

- Control panel displays its content on the left part of
the window where Microsoft Windows logo is suppose to show up.

- Add/Remove Programs applet doesn't open up correctly

- MS word gives an error saying something like can't link
to the document or something similar.

- We use MacAfee Antivirus at school. It stops responding.
If you run the update, it says that update service cannot
be initialized.

- All the above problems go away if the computer is
restarted. And they come back again after a day or so.

Above mentioned symptoms/problems are the one that I
detected while trying to rescue the computer. After
restarting the computer if I run the antivirus, no
infections are revealed. I have been searching around on
the web and have also discussed the problem with couple of
people but can't find a solution. I would really appreciate
if someone could help me out or point me in the right
direction.

Thanks,

Riaz

 

[Jason Hall [MSFT]]

--------------------

Sender: "A Riaz" <[email protected]>
Subject: Win2k Problem
Date: Mon, 24 May 2004 08:48:36 -0700
X-Tomcat-NG: microsoft.public.win2000.general

Hello everyone,

I'm a tech support at a school. Recently I have come across
couple of Win2k Pro machines that are behaving in a weird
but identical manner. I'll just go ahead and write down the
symptoms in here:

- Internet explorer doesn't open up a new window if a
hyperlink requires a new popup window.

- Control panel displays its content on the left part of
the window where Microsoft Windows logo is suppose to show up.

- Add/Remove Programs applet doesn't open up correctly

- MS word gives an error saying something like can't link
to the document or something similar.

- We use MacAfee Antivirus at school. It stops responding.
If you run the update, it says that update service cannot
be initialized.

- All the above problems go away if the computer is
restarted. And they come back again after a day or so.

Above mentioned symptoms/problems are the one that I
detected while trying to rescue the computer. After
restarting the computer if I run the antivirus, no
infections are revealed. I have been searching around on
the web and have also discussed the problem with couple of
people but can't find a solution. I would really appreciate
if someone could help me out or point me in the right
direction.

Thanks,

Riaz

---------------------

You might want to try out hotfix 834010. You can contact Microsoft Support
for this free hotfix.

--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

 

[Jason Hall [MSFT]]

--------------------

Sender: "A Riaz" <[email protected]>
Subject: Win2k Problem
Date: Mon, 24 May 2004 08:48:36 -0700
X-Tomcat-NG: microsoft.public.win2000.general

Hello everyone,

I'm a tech support at a school. Recently I have come across
couple of Win2k Pro machines that are behaving in a weird
but identical manner. I'll just go ahead and write down the
symptoms in here:

- Internet explorer doesn't open up a new window if a
hyperlink requires a new popup window.

- Control panel displays its content on the left part of
the window where Microsoft Windows logo is suppose to show up.

- Add/Remove Programs applet doesn't open up correctly

- MS word gives an error saying something like can't link
to the document or something similar.

- We use MacAfee Antivirus at school. It stops responding.
If you run the update, it says that update service cannot
be initialized.

- All the above problems go away if the computer is
restarted. And they come back again after a day or so.

Above mentioned symptoms/problems are the one that I
detected while trying to rescue the computer. After
restarting the computer if I run the antivirus, no
infections are revealed. I have been searching around on
the web and have also discussed the problem with couple of
people but can't find a solution. I would really appreciate
if someone could help me out or point me in the right
direction.

Thanks,

Riaz

---------------------

You might want to try out hotfix 834010. You can contact Microsoft Support
for this free hotfix.

--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.