win2k crash

[Guest]

It happens 50%: when I open a word document, win2k crash.

In system event log, tons of error msgs:

source: DCOM
event id: 10002
user: n/a

Access denied attempting to launch a DCOM Server. The
server is:
{00020906-0000-0000-C000-000000000046}
The user is Unavailable/Unavailable, SID=Unavailable.

somebody help?

 

[Jason Hall [MSFT]]

--------------------

Content-Class: urn:content-classes:message
From: <[email protected]>
Date: Tue, 1 Jun 2004 05:45:19 -0700

It happens 50%: when I open a word document, win2k crash.

In system event log, tons of error msgs:

source: DCOM
event id: 10002
user: n/a

Access denied attempting to launch a DCOM Server. The
server is:
{00020906-0000-0000-C000-000000000046}
The user is Unavailable/Unavailable, SID=Unavailable.

somebody help?

----------------------

Have you tried running a "repair" of your Microsoft Office installation?


--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

 

[Guest]

I had run a "repair" of your Microsoft Office
installation. It doesn't help.

 

[Jason Hall [MSFT]]

--------------------

From: <[email protected]>
Subject: RE: win2k crash
Date: Tue, 1 Jun 2004 14:51:20 -0700

I had run a "repair" of your Microsoft Office
installation. It doesn't help.

--------------------

OK, if you look in your registry, you will see that
{00020906-0000-0000-C000-000000000046} is the "Microsoft Word Document" COM
object.
Let's try changing the permissions on this object:
1. Start > Run > dcomcnfg > highlight "Microsoft Word Document", and click
on Properties
2. On the General tab, change Authentication Level to "None"
3. On the Security tab:
- Choose "Use custom access permissions", Edit, and give Everyone
"Allow access"
- Choose "Use custom launch permissions", Edit, and give Everyone
"Allow access"
4. Click OK twice, then restart your computer

--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.