Win2000 services enabled but stopped...and won't start. Can't connect to LAN.

[jbclem]

Some, but not all, of my Services (especially network ones), have gone to "stopped" mode, even though they are enabled to "automatic" or "manual". This is on the second computer on my LAN after some kind of problem that produced a lot of CHKDSK fixes (the hard drive, only 2 months old, tests out ok). When I reboot this computer it tries to connect to the network but fails, usually with this error: " Microsoft Windows Network...the requested resource is in use" and sometimes "the network location could not be reached".

When I run "ipconfig" on this computer I get zero's for the ip address, and subnet mask, and nothing for the default gateway.
The adaptor card is working, and so is it's driver although I had to reinstall the driver to get it to work.

Since then I've found some Services that were stopped, and although I haven't checked all of them,I suspect many are now in the stopped mode and can't be restarted. When I try to restart DHCP Client service I get this error message: " cannot start DHCP Client on local computer...error 1068: the dependency service or group failed to start". I can run Win2000 and most software seems to work, although there are some that don't work any longer. But no internet or network connections, no cd-rom(recognized by computer bootup but doesn't show up in My Computer), Creative Sound Blaster card doesn't work (according to Device Manager).

BTW, I have run the Win2000 repair from the original CD (the CD-ROM was working then, now it is flagged in Device Manager and doesn't work). And today I found a copy of Win2000 sp4 on my hard drive and ran it also...it was an .exe file so it just installed itself again I think.

At this point I need to figure out why some Services are stopped (and won't restart)...I could use some help troubleshooting this problem...not having much luck googling it.


jc

 

[jbclem]

continuing...I forgot to mention that when I checked DHCP Services for dependencies, there are none listed. That must be normal because on my primary computer it's the same. But that doesn't explain the error message.

jc


Some, but not all, of my Services (especially network ones), have gone to "stopped" mode, even though they are enabled to "automatic" or "manual". This is on the second computer on my LAN after some kind of problem that produced a lot of CHKDSK fixes (the hard drive, only 2 months old, tests out ok). When I reboot this computer it tries to connect to the network but fails, usually with this error: " Microsoft Windows Network...the requested resource is in use" and sometimes "the network location could not be reached".

When I run "ipconfig" on this computer I get zero's for the ip address, and subnet mask, and nothing for the default gateway.
The adaptor card is working, and so is it's driver although I had to reinstall the driver to get it to work.

Since then I've found some Services that were stopped, and although I haven't checked all of them,I suspect many are now in the stopped mode and can't be restarted. When I try to restart DHCP Client service I get this error message: " cannot start DHCP Client on local computer...error 1068: the dependency service or group failed to start". I can run Win2000 and most software seems to work, although there are some that don't work any longer. But no internet or network connections, no cd-rom(recognized by computer bootup but doesn't show up in My Computer), Creative Sound Blaster card doesn't work (according to Device Manager).

BTW, I have run the Win2000 repair from the original CD (the CD-ROM was working then, now it is flagged in Device Manager and doesn't work). And today I found a copy of Win2000 sp4 on my hard drive and ran it also...it was an .exe file so it just installed itself again I think.

At this point I need to figure out why some Services are stopped (and won't restart)...I could use some help troubleshooting this problem...not having much luck googling it.


jc

 

[Kurt]

Some, but not all, of my Services (especially network ones), have gone
to "stopped" mode, even though they are enabled to "automatic" or
"manual". This is on the second computer on my LAN after some kind of
problem that produced a lot of CHKDSK fixes (the hard drive, only 2
months old, tests out ok). When I reboot this computer it tries to
connect to the network but fails, usually with this error: " Microsoft
Windows Network...the requested resource is in use" and sometimes "the
network location could not be reached".

When I run "ipconfig" on this computer I get zero's for the ip address,
and subnet mask, and nothing for the default gateway.
The adaptor card is working, and so is it's driver although I had to
reinstall the driver to get it to work.

Since then I've found some Services that were stopped, and although I
haven't checked all of them,I suspect many are now in the stopped mode
and can't be restarted. When I try to restart DHCP Client service I get
this error message: " cannot start DHCP Client on local computer...error
1068: the dependency service or group failed to start". I can run
Win2000 and most software seems to work, although there are some that
don't work any longer. But no internet or network connections, no
cd-rom(recognized by computer bootup but doesn't show up in My
Computer), Creative Sound Blaster card doesn't work (according to Device
Manager).

BTW, I have run the Win2000 repair from the original CD (the CD-ROM was
working then, now it is flagged in Device Manager and doesn't work).
And today I found a copy of Win2000 sp4 on my hard drive and ran it
also...it was an .exe file so it just installed itself again I think.

At this point I need to figure out why some Services are stopped (and
won't restart)...I could use some help troubleshooting this
problem...not having much luck googling it.


jc

The fact that problems occurred immediately after you required a CHKDSK
probably tells the story. Hard power-downs and such don't normally
create problems of the magnitude you are describing. I'd be looking at
my hard drive or motherboard. A full "repair install" doesn't require
anything from the existing OS as far as accessing hardware like the
CDROM goes. You boot from the CD, skip the first option to repair and
choose "Install Windows". In the next step it will detect other
installations and you can choose to repair any it can find. You can also
use this method to move an existing installation to a new motherboard or
computer without having to do a full re-install. I'd still ghost my
existing drive for the sake of the data that's on it. If you can't boot
from the CD (and you could before), that would pretty much prove
hardware problems or corrupt/incorrect BIOS settings.

....kurt

 

[jbclem]

Just to show how coincidence figures into things somethings, here's how I've
solved part of the problem, the inability to connect on my LAN.

It turns out the when you uninstall certain Norton Antivirus programs, they
remove a file called symtdi.sys but don't bother removing references to it
in the reg file. To compound the problem, when symtdi.sys is installed NAV
creates a dependency to the DCHP Client. When I came across this reference
I realized that I had recently installed NAV 2005 (I usually use NAV 2003),
but uninstalled it because of the 7 processes that it left running even when
it was closed. Then I probably didn't reboot my computer until the day that
I had this crash reboot, at which time the lack of dependency between
symtdi.sys and the DCHP client went into effect, and bango...no network, no
internet.

I went through the registry and removed the 5-10 references to dependency
and symtdi.sys, and rebooted and hen my network connection worked normally
and is still working. And I'm using NAV 2003 again (as well as AVG), and it
seems to be reasonably stable. I only use it in manual mode and it's very
handy for checking individual files that I've just downloaded.

As for the CD-ROM, there are some registry entries relevant to an error
message related to the problem, and I haven't removed them yet, but I'll bet
that will also work.

Before I went looking for the above mentioned problem, I tested the hard
drive (only two months old, use-wise) with various software, including the
Maxtor diagnostics one, and it always tested good.

So hurrah for the role of coincidence, something I know well from working on
cars.

jc