Win XP Pro SP2 crashes trying to read UDF CD-Rs

  • Thread starter All Things Mopar
  • Start date

A

All Things Mopar

I just recently took delivery of a high-performance custom-
built PC. It has an AMD 3700 CPU, a 4 gig memory, a 260 gig
Maxtor HD, ATI Radeon X800 video card, both a Lite On CD/DVD
reader and CD/DVD burner.

My Windows version is /retail/ Win XP Pro SP1 on the CD, and I
installed SP2 from the free CD Microsoft mailed me. This is
retail, and /not/ OEM. And, it is activated and /all/ updates
have been applied on top of SP2. I have not yet called
Microsoft tech support until I have more information, hence
this post.

My new PC cannot reliably read /any/ CD-R (not DVD-R and not
CD-RW) that was burned with UDF. This is true for my older CD-
Rs burned on my old Win XP Pro SP1 box using EZ CD Creator 5,
as well as CD-Rs burned on my new box with both EZ CD Creator
5 and Nero. Some CD-Rs will read, but are missing hundreds or
thousands of files.

To date, my experiments have /all/ been on backups of JPEG
files. Not multimedia, not executables. UDF is quite an old
spec and was fully supported on Win 98 SE and Win XP Pro SP1,
so this problem must be related to SP2 only..

Another issue is that My Computer and Explorer truncate the
UDF volume name back to 15 characters. This is non-fatal but
very annoying. Joliet, like Windows itself for local HDs,
limits volume names to 15 characters, but UDF allows up to 32.

/All/ my UDF CD-Rs can be read without error and with /all/
files intact on my older SP1 box and my wife's Win 98 SE PC,
so these are /not/ bad burns.

I have two CD/DVD drives, both from Lite On. One is a reader-
only and the other is a 48X (CD-R) and 16X (DVD-R) burner.
These drives did /not/ come with drivers. Instead, Win XP Pro
SP2 loaded their own device drivers. I have looked for updated
device driver through Device Manager and Windows Update, but
there are none.

Since this problem occurs with /both/ my drives but does /not/
occur with my older PCs, I have concluded that there is some
SP2 compatibility problem, yet searching the MS KB and
Googling for things like "udf crashes on win xp sp2", all to
no avail.

When a crash occurs, it is the familiar Blue Screen of Death,
and the one of two messages I can seen and can read for about
2 seconds are "Page_Fault_in_non_page_area (which is an
oxymoron) and "Bad_pool_error". Again, Googling for these
errors found no-thing. So, I allowed Windows to call home and
report the error, and I received a reply link in IE saying
that it was a device driver that had failed and to contact the
manufacturer.

Well, Mr. Gates, that be you!

I've done the usual things including unloading all non-
essential drivers and services and tried Safe Mode, all of
which eliminate any possibility really stemming from my ATI
video card. And, I've uninstalled and reinstalled the device
drivers, including removing the devices entirely and letting
Windows re-detectt them and re-install /its/ drivers.

I've got other less fatal problems with this new PC, but this
one needs fixing /now/.

Any help would be appreciated. Thanks in advance.

--
ATM, aka Jerry

"Gentleman, you can't fight in here, this the War Room!" -
From the movie 'Dr. Strangelove or How I Learned to Stop
Worrying and Love the Bomb'
 
Ad

Advertisements

E

Edward W. Thompson

All Things Mopar said:
I just recently took delivery of a high-performance custom-
built PC. It has an AMD 3700 CPU, a 4 gig memory, a 260 gig
Maxtor HD, ATI Radeon X800 video card, both a Lite On CD/DVD
reader and CD/DVD burner.

My Windows version is /retail/ Win XP Pro SP1 on the CD, and I
installed SP2 from the free CD Microsoft mailed me. This is
retail, and /not/ OEM. And, it is activated and /all/ updates
have been applied on top of SP2. I have not yet called
Microsoft tech support until I have more information, hence
this post.

My new PC cannot reliably read /any/ CD-R (not DVD-R and not
CD-RW) that was burned with UDF. This is true for my older CD-
Rs burned on my old Win XP Pro SP1 box using EZ CD Creator 5,
as well as CD-Rs burned on my new box with both EZ CD Creator
5 and Nero. Some CD-Rs will read, but are missing hundreds or
thousands of files.

To date, my experiments have /all/ been on backups of JPEG
files. Not multimedia, not executables. UDF is quite an old
spec and was fully supported on Win 98 SE and Win XP Pro SP1,
so this problem must be related to SP2 only..

Another issue is that My Computer and Explorer truncate the
UDF volume name back to 15 characters. This is non-fatal but
very annoying. Joliet, like Windows itself for local HDs,
limits volume names to 15 characters, but UDF allows up to 32.

/All/ my UDF CD-Rs can be read without error and with /all/
files intact on my older SP1 box and my wife's Win 98 SE PC,
so these are /not/ bad burns.

I have two CD/DVD drives, both from Lite On. One is a reader-
only and the other is a 48X (CD-R) and 16X (DVD-R) burner.
These drives did /not/ come with drivers. Instead, Win XP Pro
SP2 loaded their own device drivers. I have looked for updated
device driver through Device Manager and Windows Update, but
there are none.

Since this problem occurs with /both/ my drives but does /not/
occur with my older PCs, I have concluded that there is some
SP2 compatibility problem, yet searching the MS KB and
Googling for things like "udf crashes on win xp sp2", all to
no avail.

When a crash occurs, it is the familiar Blue Screen of Death,
and the one of two messages I can seen and can read for about
2 seconds are "Page_Fault_in_non_page_area (which is an
oxymoron) and "Bad_pool_error". Again, Googling for these
errors found no-thing. So, I allowed Windows to call home and
report the error, and I received a reply link in IE saying
that it was a device driver that had failed and to contact the
manufacturer.

Well, Mr. Gates, that be you!

I've done the usual things including unloading all non-
essential drivers and services and tried Safe Mode, all of
which eliminate any possibility really stemming from my ATI
video card. And, I've uninstalled and reinstalled the device
drivers, including removing the devices entirely and letting
Windows re-detectt them and re-install /its/ drivers.

I've got other less fatal problems with this new PC, but this
one needs fixing /now/.

Any help would be appreciated. Thanks in advance.

--
ATM, aka Jerry

"Gentleman, you can't fight in here, this the War Room!" -
From the movie 'Dr. Strangelove or How I Learned to Stop
Worrying and Love the Bomb'

With regards to your suspicion that the UDF protocol is not compatible with
WINXP SP2, I use UDF regularly on 3 systems each with WINXP SP2 and have
experienced no problems so I doubt whether the problem resides with the OS.
Whether the software you are using to format the disks is the source of your
problem is worth investigating. I use DLA as I have had problems in the
past with both INCD (Nero) and Direct CD (Roxio).
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top