Win XP Home locks-up during chkdsk while checking indexes -- Suggestionsplease...

[Alex]

Hi all,

I'm troubleshooting an Associate's computer running Windows XP Home with all
updates, and I'm not sure what to try next. The system is scheduled to run
chkdsk on startup - giving the message "One of your disks needs to be checked
for consistency" - but while checking Indexes (second phase), it freezes at 4%.
I've bypassed this screen and it goes into Windows fine, but if I run a manual
scandisk from Disk Manager, it freezes again at 4%. I even went into command
line safemode and ran chkdsk from command line and same thing.

My experience with Windows stops with Windows 2000, so I'm not sure what other
troubleshooting options are available under XP. I'm about to pull the hard
drive and slave it in another XP box and run chkdsk from that system. Also, the
computer owner is heading home during lunch to pick-up his XP Home CD. Any
tools on the CD that might help? I'm hoping if I can boot-up either off another
HD or CD without anything running from this HD, a chkdsk might fix the problem.

As with most Windows problems, I'm finding this issue many times in the
newsgroups, but no solutions other then Reinstalling. I will reinstall as a
last resort, but I hate to do that just because Windows is being temperamental.
I don't think the HD is physically damaged, just the file system is not
cooperating. And the system is a new Dell Dimension 4400.

Thanks for any help or assistance.

Alex.

 

[Rick]

Try running chkdsk in Safe Mode

Rick

 

[Alex]

Try running chkdsk in Safe Mode

Rick




at 4%.


Also, the

Hi all,

I got the Dell XP Home CD's and ran a disk diagnostic. There was an
"Uncorrectable data error" on the drive, and since this system is not under
warrenty any longer, I'm getting a new drive from a local shop.

It still erks me that chkdsk in Windows wouldn't at least tell me this, so
thankfully Dell has some good troubleshooting tools on hand.

Thanks and take care,

Alex.