Why won't outlook open excel attachments ?

[Guest]

Office 2003 SBE

When I try to open an excel file from an attachment, I get the following
error:

The system can not find the file specified.

 

[neo [mvp outlook]]

Sounds like the Outlook Secure Temp Folder setting in the registry is
pointing to an invalid location/folder on the hard drive. If you open
RegEdit and navigate to:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

you should see it pointed to a folder under the Temporary Internet Files
location. You will not be able to navigate to this location in Windows
Explorer, but you can thru a DOS/Command prompt. Generally I tend to change
the registry value to a folder I create under my personal TEMP folder.

 

[Diane Poremsky [MVP]]

clear your internet cache in IE or save the document and open it from the
hard drive.

 

[Guest]

This seemed like a good fix...logical, but the the problem persist.

After clicking on the attachment, excel opens, but the file does not....

Only happens with Excel and Excel works from the hard Drive

 

[neo [mvp outlook]]

What type of 3rd party software do you have installed that integrates with
Outlook/Excel?

Also, do you have any antivirus installed on the system? (Looking for
anything that might want to scan the file before opening in the Office
application.)