Why is my "read receipt" option 'grayed out' and unaccessible?

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Version of Outlook?
Type of account?
Could be disabled by your admin.

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Robert Sparnaaij [MVP-Outlook]
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It's Outlook 2003, Microsoft Exchange Server. I had the "read receipt"
option turned on and it was working fine.

Then I had an associate on my computer to locate my "FOR FOLLOW UP" Folder
that I had mistakenly deleted, and the next day I noticed I wasn't getting
any read receipts. I saw him click "reset defaults" somewhere, but I don't
know where, and I'm not sure this had anything to do with it.
 

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