Why does our document look different in Word 2003 and can we fix i

[songinthedark]

I have a document that has a set of information that was exported from SAS
and imported into Word. The information is set up in columns and rows but
uses spaces in between rather than tabs or using a table. The font is Letter
Gothic. In Word 2000 it looks fine but anyone viewing it from Word 2003 sees
a squished version. It is much too long to fix manually.

Any thoughts as to why it looks different from one version to the next?
Any idea of how we can fix it quickly?

Thanks.

 

[Suzanne S. Barnhill]

Letter Gothic is a resident font in many HP LaserJet printers. If you're
printing to a different printer and don't have the corresponding TrueType
font file installed, Word will probably be substituting some other font.

 

[songinthedark]

The problem is on screen and in pdf rendition.

Letter Gothic is a resident font in many HP LaserJet printers. If you're
printing to a different printer and don't have the corresponding TrueType
font file installed, Word will probably be substituting some other font.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

 

[Suzanne S. Barnhill]

The screen rendition will depend on the printer driver and the font files.
If you don't have Letter Gothic installed, even if you think you have
embedded it in the PDF, there will be font substitution. The fact that Word
shows Letter Gothic in the font list when you select text in this document
doesn't mean that is the font that is actually being used. Have you checked
to see whether Letter Gothic is installed in the Fonts folder?

 

[Bob Buckland ?:-\)]

Hi songinthedark,

To add to Suzanne's reply, if you have the document open in Word 2003 you can use
Tools=>Option=>Compatibility=>[Font Substitution]
to see what font Windows is using as a substitute for a font that may not be available.

If 'squished' is referring to vertical spacing of lines, check also that you are formatting the line height as single, rather than a
specific point size, as that can be an issue if the font is substituted when it's not available in the document.

Is the Letter Gothic font you're using a Truetype font? The original was designed for IBM around 50 years ago and there are a
number of variations and derivations of it. Windows is 'aware' of Letter gothic being a monospaced font and a common substitution
if it's missing would be Courier New which could take up less space and look 'smaller' but should keep the same overall 'shape' for
the data.

=============
The problem is on screen and in pdf rendition. <<
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[songinthedark]

Many thanks to both of you Bob and Suzanne. I do have the font installed but
there must be something missing so I'll look into that and the print driver.
In the meantime, I was able to substitute Courier New.