Why do my Access reports print micro-size on various printers?

[Guest]

We use a database agency wide to create reports that are distributed via
email. For many that run the report it appears in micro-font in the upper
left-hand corner of the page. Even when viewed normally it will export to
snapshot in that illegible format. How can that be corrected so that all have
the ability to run reports and distribute no matter what their default
printer is?

 

[Al Camp]

M,
Are your recipients running XP? If so, then probably they do not have
the latest and greatest printer drivers for your printer. I had the same
problem with one client printer, while others on the network printed just
fine. (usually the simple ink jets were OK, but the big multi tray office
printers failed)
You wrote...

For many that run the report it appears in micro-font in the upper
left-hand corner of the page.

Referring to "For many"... I take it that some users are able to print
the report OK?

Have your users update thier drivers, or if they have other printers
available... try the report on those. If a printer works, set it as the
default printer for the report.

 

[Guest]

Thanks Al! I'll try that on Monday.

M,
Are your recipients running XP? If so, then probably they do not have
the latest and greatest printer drivers for your printer. I had the same
problem with one client printer, while others on the network printed just
fine. (usually the simple ink jets were OK, but the big multi tray office
printers failed)
You wrote...
Referring to "For many"... I take it that some users are able to print
the report OK?

Have your users update thier drivers, or if they have other printers
available... try the report on those. If a printer works, set it as the
default printer for the report.
--
hth
Al Camp
Candia Computer Consulting - Candia NH
http://home.comcast.net/~cccsolutions

 

[Al Camp]

M,
I wrote...

Are your recipients running XP? If so, then probably they do not have
the latest and greatest printer drivers for your printer.

That should have said "for their printers"... your printer has nothing to
do with the problem.

Also, your recipients may have to expirement with the printer settings
for those misbehaving printers. In the past, I worked with the customer to
set "proprietary" options on their printers until we got it to print
properly... then we created a new printer definition we called "XYZ Printer
for Access" to be selected as the default printer for those snap reports.