Why can't i use the x to close a document?

[Typo]

Why can't I just click on the x in the top right hand corner to exit a Word
2007 document? If i click the x, the document stays open but every other
button in the document will not respond to any clicks then.

 

[Terry Farrell]

Is this the only symptom of a problem? Are you able to copy and paste in
Word? It is sounding like a corrupt Word Data key.

 

[Terry Farrell]

That's a symptom of a Word Data Key corruption - usually because Word has
been running when updates are installed.

Run Regedit and expand by double-clicking to the key below. With DATA
selected, press DELETE. Word will automatically recreate a new key when it
is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Symptoms of Data Key corruption include:

• The mouse does not work when you use Word.
• You cannot open a Word document from the Search window in Windows
Vista.
• You cannot open a Word document from Windows Desktop Search.
• Word crashes when you try to start or exit Word.
• Word crashes when you open the Open dialog box.
• Word crashes when you save a document.
• Word crashes when you close a document.

If you feel uncomfortable editing the registry yourself, Microsoft have a
download that will do this for you. See MSKB 940791
http://support.microsoft.com/kb/940791

 

[MzMiller33]

Thanks for providing the link to Fix It. Worked great for me (cyber magic).