Why can't I download itunes 7?

[Guest]

Hello,
For some reason, Windows Vista gives me an error (or just keeps spinning,
spinning) when trying to download the latest version of itunes and also any
updates from HP. Does anyone know why this is happening? Is there some
setting? I've tried turning of the firewalls and everything, still nothing.
I can download updates from Microsoft, the problem just seems to be with the
others.

 

[Carey Frisch [MVP]]

Download the file, then right-click on the file and
select "Run as administrator".

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

:

Hello,
For some reason, Windows Vista gives me an error (or just keeps spinning,
spinning) when trying to download the latest version of itunes and also any
updates from HP. Does anyone know why this is happening? Is there some
setting? I've tried turning of the firewalls and everything, still nothing.
I can download updates from Microsoft, the problem just seems to be with the
others.

 

[Guest]

But I can't even download the file. It acts like it's going to do it (the
spinning little circle) but it never does. The bar that shows how much is
downloaded never moves.

 

[Carey Frisch [MVP]]

Are you using a third-party pop-up blocker?
If you are, you need to temporarily disable it.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

:

But I can't even download the file. It acts like it's going to do it (the
spinning little circle) but it never does. The bar that shows how much is
downloaded never moves.

 

[Guest]

If you save the iTunes setup program to your drive and then try to install by
opening that file, you will sometimes get the message "not a valid Win32
application". Instead of saving the download, select "run" and the program
should install normally. If it still won't install, see below.

I had the same problem with iTunes/QuickTime and Roxio/Sonic. Before Vista
will let you update/install a newer version of a program, all remnants of the
program must be completely removed from your system. Since the Vista
uninstall feature sometimes does a poor job at this, these remnants often
have to be removed manually. The following tutorial shows how to do this:

http://www.vistax64.com/tutorials/87249-unable-install-latest-version-program-vista.html

 

[Guest]

Thanks, Carey. The pop-up blocker was my problem! Thanks again for your
help.

Julie