Why can I know longer open text attachments.

[Guest]

I now have a problem opening attachments that have what looks like a flower
pot in the middle of a white sheet of paper with the top right corner turned
down.
A box comes up saying it is opening up the attachment-- and a second box
says "The Installation Source is not available. Varify that the source
exists and that you can access it" but does not tell me how to varify it
exists. I used to be able to open these attachments and can't understand why
I can't open them now. All attachments sent to me are scanned so there
should not be a problem there also they come from the same people who always
send me attachments. I pay for Microsoft Office Outlook Connector.

 

[Roady [MVP]]

What kind of attachments are they? Word documents?
What version of Outlook are you using?
Do the attachments open correctly when you save them to disk first?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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I now have a problem opening attachments that have what looks like a flower
pot in the middle of a white sheet of paper with the top right corner turned
down.
A box comes up saying it is opening up the attachment-- and a second box
says "The Installation Source is not available. Varify that the source
exists and that you can access it" but does not tell me how to varify it
exists. I used to be able to open these attachments and can't understand why
I can't open them now. All attachments sent to me are scanned so there
should not be a problem there also they come from the same people who always
send me attachments. I pay for Microsoft Office Outlook Connector.