why aren't the comments showing different reviewers

[Comments not showing different reviewers]

As I'm adding comments to a Word file that already has comments by a
co-worker, it will indicate my user name as I have indicated in the User name
file. However, when I save the file and reopen, the comments revert back to
the original user, therefore, we can't see that one comment is my co-workers
and one is mine. The Microsoft video even indicated it should show the
different users. Any idea?

 

[Stefan Blom]

If this is Word 2003, clear the check mark next to "Remove personal
information from file properties on save" in Tools | Options, Security.