P
PA Bear [MS MVP]
Please visit http://www.microsoft.com/genuine/ and click on the Validate
Windows and/or Validate Office button then restart your computer.
If you weren't able to Validate, proceed as follows:
1. Download this diagnostic tool, saving it to your desktop:
http://go.microsoft.com/fwlink/?linkid=56062
=> WinXP: Double-click on the executable to run the tool.
=> Vista & Win7: Right-click on the executable and select Run as
Administrator to run the tool.
2. After running the tool, click on the Windows and/or Office tab as
appropriate and then click on Copy to Clipboard.
NB: You may want to open a new Notepad file, paste the contents of your
clipboard into it & save for future reference.
3. Begin a new post in the appropriate Microsoft Genine Advantage forum and
paste the results of the WGA Diagnostic Data in a detailed post:
http://social.microsoft.com/Forums/en-US/category/genuine
4. A troubleshooting specialist will analyze the data and recommend an
appropriate solution.
W. eWatson wrote:
Windows and/or Validate Office button then restart your computer.
If you weren't able to Validate, proceed as follows:
1. Download this diagnostic tool, saving it to your desktop:
http://go.microsoft.com/fwlink/?linkid=56062
=> WinXP: Double-click on the executable to run the tool.
=> Vista & Win7: Right-click on the executable and select Run as
Administrator to run the tool.
2. After running the tool, click on the Windows and/or Office tab as
appropriate and then click on Copy to Clipboard.
NB: You may want to open a new Notepad file, paste the contents of your
clipboard into it & save for future reference.
3. Begin a new post in the appropriate Microsoft Genine Advantage forum and
paste the results of the WGA Diagnostic Data in a detailed post:
http://social.microsoft.com/Forums/en-US/category/genuine
4. A troubleshooting specialist will analyze the data and recommend an
appropriate solution.
W. eWatson wrote: