B
Bay
Hi,
My situation is like this. Our organization is able to send emails to this
company, however, this company can't send us email nor replying from the
email that we sent. The guy who works for this company fax me the error
message that return to his mailbox. The email was sent from Jerry (our
organization- OMG Company) to Mike (another company- XYZ Company). Below
was the message received by Mike when he tried to respond to our email.
From: System Administrator
To: Jerry McGuire
Sent: Monday, Jan 5
Subject: Problem
Your message did not reach some or all of the intended recipients.
Subject: Problem
Sent: 1/5/04
The following recipient(s) could not reached:
Jerry McGuire on 1/5/2004
The recipient was unavailable to take delivery of the message
The MTS-ID of the original message is: C=US; a=ABC Company;
I=FS_04-040105154418Z-35
MSEXCH: IMS: ABC Company: ABC:FS_04 3499 (000B09AA) Host
unreachable
It is so strange for 2 things.
1. the system message should send to Mike but the system address it to
Jerry. However, Mike did receive the error message though.
2. It is weird that the system message was generated from ABC Company
instead of our organization OMG Company nor the receipient company XYZ
company. I am not sure how ABC Company is involved in this.
I called the XYZ company and I told them that might be some routing or DNS
issue with their exchange server. And their IT guy told me it is our
problem because they can receive our email but can't reply to it. I told
them their email sending to us were sent to a different company apparently
and he insisted it is our problem. I also explained getting our emails
doesn't mean he could send email also since the jobs were done by different
connectors like SMTP and POP3 connectors. The guy still insisted it is our
problem because he said he is not able to ping our mail server. Well.. I
couldn't ping our company mail server too from home but I was still able to
send email to my work address and returning without any problem. So what do
you guys think? The problem reside on his end or our side?
Thanks
Billy
My situation is like this. Our organization is able to send emails to this
company, however, this company can't send us email nor replying from the
email that we sent. The guy who works for this company fax me the error
message that return to his mailbox. The email was sent from Jerry (our
organization- OMG Company) to Mike (another company- XYZ Company). Below
was the message received by Mike when he tried to respond to our email.
From: System Administrator
To: Jerry McGuire
Sent: Monday, Jan 5
Subject: Problem
Your message did not reach some or all of the intended recipients.
Subject: Problem
Sent: 1/5/04
The following recipient(s) could not reached:
Jerry McGuire on 1/5/2004
The recipient was unavailable to take delivery of the message
The MTS-ID of the original message is: C=US; a=ABC Company;
I=FS_04-040105154418Z-35
MSEXCH: IMS: ABC Company: ABC:FS_04 3499 (000B09AA) Host
unreachable
It is so strange for 2 things.
1. the system message should send to Mike but the system address it to
Jerry. However, Mike did receive the error message though.
2. It is weird that the system message was generated from ABC Company
instead of our organization OMG Company nor the receipient company XYZ
company. I am not sure how ABC Company is involved in this.
I called the XYZ company and I told them that might be some routing or DNS
issue with their exchange server. And their IT guy told me it is our
problem because they can receive our email but can't reply to it. I told
them their email sending to us were sent to a different company apparently
and he insisted it is our problem. I also explained getting our emails
doesn't mean he could send email also since the jobs were done by different
connectors like SMTP and POP3 connectors. The guy still insisted it is our
problem because he said he is not able to ping our mail server. Well.. I
couldn't ping our company mail server too from home but I was still able to
send email to my work address and returning without any problem. So what do
you guys think? The problem reside on his end or our side?
Thanks
Billy