Which approach is more practical for a chat program

  • Thread starter Thread starter Ahmed
  • Start date Start date
A

Ahmed

Hello everyone,

I am designing a chat program for a company. The program will be used
locally(through lan). I am progamming the chat program using VB.NET
windows application. Lets consider the following scenario:

Clients want to ask salespersons questions about products. A
salesperson can handle more than one customer at a time (depending on
his/her preferences). I finished the the client progarm and the sales
person program. I am thinking in the approach I need to take to build
the server application which assigns clients to sales persons depending
on priority. Should I use webservices? or should I use a windows
service? Windows application??

Help is really appreciated.

Ahmed
 
Forgot to mention that my idea for the server is both client and sales
person needs ot signin. When signing in the server will capture the IP
adderss for the sales person. When a client requets a salesperson the
ip address of the assigned sales person is sent to the client to
establish a direct chat session between the client and the sales
person. When the session is over the client needs to rate the sales
person while the sales person need to categorize the question. Both
data will be logged to the database through the server program.
 
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