Where to send bug reports?

C

Charles F McDevitt

I've run into a bug where Vista beta 2 fails to install on my system
(setup.exe crashes).

But, where do I report this bug to Microsoft? Is there a web site? Or
what?
 
Z

Zack Whittaker

There are a few ways - they're documented here Charles.
http://www.vistabase.co.uk/welcome.php?bugreport

--
Zack Whittaker
» ZackNET Enterprises: www.zacknet.co.uk
» MSBlog on ResDev: www.msblog.org
» Vista Knowledge Base: www.vistabase.co.uk
» This mailing is provided "as is" with no warranties, and confers no
rights. All opinions expressed are those of myself unless stated so, and not
of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
that up!

--: Original message follows :--
 
A

Andre Da Costa [Extended64]

Click the Feedback link on your desktop and you will see multiple options
for sending in feedback.
 
C

Charles F McDevitt

Feedback link? Ha! My problem is the install failed. No feedback link for
me.
 
Z

Zack Whittaker

A

Andre Da Costa [Extended64]

For USA Feedback:
http://go.microsoft.com/fwlink/?linkid=55160

Feedback reporting tool USA:
http://go.microsoft.com/fwlink/?linkid=43655


Tips for how to file a problem report

Here are some things to consider when filing a problem report:

Please file your report as soon as possible after you find a problem. The
sooner we hear from you, the sooner we can investigate and try to fix the
problem.

Please provide a brief, descriptive title. The title is the first thing we
see when we get the report, so a succinct, clear title will help us
effectively identify and prioritize the problem.

Please provide enough detail in the description for us to understand the
problem. The more detail you can provide, the better.

Please provide the steps we can follow to reproduce the problem. Any
incorrect or missing steps can prevent us from being able to reproduce and
address the problem.
If you have any supplemental files, screen shots, etc., that will help us
investigate the problem, please attach those to your report. Seeing a
picture can sometimes help us identify the problem more quickly.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
 

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