"when new items arrive in my inbox" won't stay enabled

K

kenmark

I upgraded from Outlook 2003 to 2007 and now no matter how many times I check
all the option boxes under "when new items arrive in my inbox" it always
reverts back to no checks when Outlook is closed and then reopened so no
notifications are given unless I manually check the boxes every time I reopen
Outlook 2007. I am running XP with all SP's installed. Any suggestions?
Thanks.
 
V

VanguardLH

kenmark said:
I upgraded from Outlook 2003 to 2007 and now no matter how many times I check
all the option boxes under "when new items arrive in my inbox" it always
reverts back to no checks when Outlook is closed and then reopened so no
notifications are given unless I manually check the boxes every time I reopen
Outlook 2007. I am running XP with all SP's installed. Any suggestions?
Thanks.
Click to expand...

That is when you are defining a rule, not an option to Outlook. Are you
saying that your rules are disappearing between Outlook sessions? When
you defined a new rule, did you "X" or Cancel out of the Rules dialog or
did you click Okay?
 
V

VanguardLH

Diane said:
Or he means the 'when new items arrive' section in tools, options, email
options, advanced - in the middle. :)
Click to expand...

Hard to tell since he didn't provide any context on just WHERE is that
option or selection. I know there were times that I spent defining a
rule, exiting the rule definition stage, but closed the dialog window
without clicking OK which discarded my rule (which I didn't realize was
a pending definition).
 
D

Diane Poremsky [MVP]

V

VanguardLH

Diane said:
My rules wizard doesn't say 'when new items arrive in my inbox' but the
options dialog does, so it was fairly easy to figure out what he probably
meant.
Click to expand...

Correct. I confused it with "Check messages when they arrive."
 

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