What is Run-time error '91' in MS Word?

Discussion in 'Microsoft Word Document Management' started by Guest, Oct 20, 2004.

  1. Guest

    Guest Guest

    Every time I try to save a document in MS Word 2003 on both my desktop and
    laptop, running under XP, I receive a Run-time error message that prevents me
    from saving the document. How can this be corrected?
    Guest, Oct 20, 2004
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  2. Courtesy of Office MVP Beth Melton:

    A "runtime" error means that there is an error in a macro or add-in that is
    attempting to run. Typically these macros are created by a third-party and
    are not part of the Word installation. (They could also be caused by a
    malfunctioning macro virus as well)

    Many third-party applications will create an add-in and place it in the
    Office\Startup folder or use a COM add-in (DLL) to integrate their software
    with Word. Another common add-in, the "Microsoft Works Suite Add-in for
    Word" can only be found in your Add/Remove programs list.

    Aside from the Works Suite Add-in, to determine if you have any add-ins you
    can check for them using the following:

    Go to Tools/Templates and Add-Ins and see if there are any global templates
    or add-ins listed. If you find any then chances are they are located in
    your Office\Startup folder or Word\Startup folder.

    The location of the Word\Startup folder can be found under
    Tools/Options/File Locations and the Office\Startup folder will be located
    in the installation path for Office.

    If you find more than one add-in move them one at a time until you
    determine which one is causing the problem.

    As of Word 2000, Word can have COM add-ins, those that are added in via the
    Registry rather than the Startup folders. To check for COM add-ins add the
    "COM Add-In" command to your toolbar.

    - Right-click any toolbar and select Customize
    - On the Commands tab, select the Tools category
    - Locate COM Add-Ins on the right
    - Drag/Drop to a location of your choice

    For more information on COM Add-Ins, see this article:

    Suzanne S. Barnhill
    Microsoft MVP (Word)
    Words into Type
    Fairhope, Alabama USA

    Email cannot be acknowledged; please post all follow-ups to the newsgroup so
    all may benefit.
    Suzanne S. Barnhill, Oct 20, 2004
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  3. Guest

    Guest Guest

    Thank you so much. This helped fix my problem. Under tools>templates and
    Add-ins there was a global add in/template called PDFmaker1.dot. Once I
    removed that, my problem was fixed. Thank you!
    Guest, Jan 24, 2005
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