What causes a Stuck Read Reciept

  • Thread starter Thread starter Cali Tech
  • Start date Start date
C

Cali Tech

I am having multiple computers that are in the same company with stuck read
receipts. I use the MS program to clear out the read receipt and later the
same user is having the problem again. Sending Message 1 of 1 but there is no
message in the Outbox. 10 out of the 15 people have came to me with this
issue. Is something going around?

This is the tool:
http://www.howto-outlook.com/howto/deletereadreceipt.htm
 
Do they have multiple accounts configured?
I'd recommend to leave the receipt option set to "Ask".
 
They only have one pop account configured, and I have switched the always ask
before sending a read receipt to enabled.
 
They only have one account configured.
I have turned off the automatic response for read receipt had have it set to
Ask.
I called the hosting company (Godaddy) and they don't think it is a problem
with there hosting because it is never leaving Outlook.
I think I am going to change the hosting companies just to test because it
is very weird that it is happening to mulitple people in the same domain.
 
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