weird Outlook 2000 problem

[Guest]

Outlook 2000 with Exchange server. All was working well until about a week
ago. Now, several users cannot see their new Inbox messages until they
refresh their view, by clicking on another folder and clicking back to the
Inbox. I checked the dial up networking settings in the exchange server
properties to make sure that Outlook is not set to use dial-up settings (it's
not). Unless these users remember to refresh their views, stuff will pile up,
and they don't know about it, until they get 10 or 12 e-mails at a time. Any
ideas anyone could offer on this annoyance would certainly be appreciated.

 

[Guest]

if you have xp and windows firewall, go to firewall settings and make an
exception for outlook.exe

 

[Guest]

Are you connecting to an Exchange server? Is your Exchange server local or on
the other side of your router?
It sounds like a problem with how the router is handling UDP packets.

 

[Guest]

That did the trick. Thank you very much