web publishing problem

  • Thread starter Thread starter Terry Williams
  • Start date Start date
T

Terry Williams

I tried to re-publish my website several days ago, and I keep getting this
error message: "vDeck - Error 500 Server error. I encountered an
unrecoverable server error. Please go back and try again."

I checked my ISP and they said it was a problem with Microsoft Extensions.
I re-installed them, but I get the same problem. It happens after the files
are listed and "Processing Web Updates" comes up. Then, I get the error. I
can't open it live. I get a server timed out error.

My ISP has wiped out my site twice, and the only way I could upload my files
was through a seperate FTP. The ISP said they have exhausted their
troubleshooting and they are going to go into the server - even though no
one else on the server is having this problem.

Have any of you had this problem? Can you help?

Terry
 
500 hundred errors are usually server permission errors
- the host server does not have the permissions set correctly to allow you to write a file
- the host should check the server logs for the specific details of the errors

Can you open your online web in FP and run a Tools Recalculate Hyperlinks or a server health check from Tools Server Admin (if the
site has the FP 2002 SE)

PS
using FTP corrupts the FP SE, so have your host repair or reinstall them

--




| I tried to re-publish my website several days ago, and I keep getting this
| error message: "vDeck - Error 500 Server error. I encountered an
| unrecoverable server error. Please go back and try again."
|
| I checked my ISP and they said it was a problem with Microsoft Extensions.
| I re-installed them, but I get the same problem. It happens after the files
| are listed and "Processing Web Updates" comes up. Then, I get the error. I
| can't open it live. I get a server timed out error.
|
| My ISP has wiped out my site twice, and the only way I could upload my files
| was through a seperate FTP. The ISP said they have exhausted their
| troubleshooting and they are going to go into the server - even though no
| one else on the server is having this problem.
|
| Have any of you had this problem? Can you help?
|
| Terry
|
|
 
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