WD fails to remove

G

Guest

WD found some bad things on my PC and tried to remove them. Succeded in all
but three - two marked 'High' and remaining marked 'Severe'. As far as I can
tell, the bad guys are still on my PC. What do I do now?
 
G

Guest

Hello H.R.Oswald,

Can you provide the name of the 'things'.

Since you don't say what the error message number is, I'm guessing, but I
would imagine the detections are either in an archive file (zip type
compressed file) which Defender doesn't remove, since such files could
contain other wanted/needed information, or they are in a restore folder
which also isn't touched by Defender, or they are in a quarantine fºlder.
All occurrences are harmless in that state but could cause a problem if
uncompressed or restºred.

You should see what files are involved by examining the system event lºg:
Do a start, run, eventvwr.msc, **click OK**, then click ºn

**System**, then View, then Filter, and scroll down the " event sºurce"

control to reach Windefend, that will give you a view of just Windows
Defender-related events.

Look for events with yellow triªngles

Then make a decision as to either deleting/ignoring/manually cleaning them
or in the other case emptying your restore folder and creating a new restore
point as described in these fºrums.

For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.

Еиçеl
 
G

Guest

Hi Engel,
The "things" I was refering are : 'NewDotNet' (High); 'WebHancer' (High);and
Marketscore.InternetAccelera...'(Severe). All had the number 0x8007817
associated with it,
Does this help somewhat.
Howard
 
G

Guest

Hi,

Right click My Computer > Properties > System Restore Tab.

Turn off System Restore, restart your computer.

This flushes out system restore.

Once you've restarted, re-enable system restore if you wish.

Reboot

Done

Try a manual scan.

For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.

Еиçеl
--
 
G

Guest

Hi,
Ran the scan and no bad guys showed up. I guess I'm clear for the moment.
Thanks for all your help.
Howard
 
G

Guest

Hi Howard,

Thanks for letting us know the outcome!
(¯`·._.·Еиçеl·._.·´¯)
--
 
G

Guest

Do not use these instructions. You will lose your restore points.

The pinheads at microsoft are aware that they have problems with their WD
anti-spyware and that it will not remove NewDotNet or
Marketscore.InternetAccelerator.

william shake_speer
 

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