w32.spybot.worm

[OZ]

I can't get nortons av to run after downloading it, and
taskmanager doesn't run (task manager runs in safe mode
but the virus tools won't). I used the NAV diagnostic
tool on the nortons site, and it has found
w32.spybot.worm. How can I get rid of this, if I can't
run Nortons (have tried Mcafees and another virus removal
tool with same result). Is there an online removal tool?
can I do it manually?

 

[Harry Ohrn]

Have you followed the instructions here
http://securityresponse.symantec.com/avcenter/venc/data/w32.spybot.worm.html

Can you run this online scanner?
http://security.symantec.com/sscv6/...d=sym&plfid=23&pkj=TPMGBYNCJEIMXQKCDTO&bhcp=1

or here? http://housecall.trendmicro.com/

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


| I can't get nortons av to run after downloading it, and
| taskmanager doesn't run (task manager runs in safe mode
| but the virus tools won't). I used the NAV diagnostic
| tool on the nortons site, and it has found
| w32.spybot.worm. How can I get rid of this, if I can't
| run Nortons (have tried Mcafees and another virus removal
| tool with same result). Is there an online removal tool?
| can I do it manually?