W2K shutdown

[GM]

Installed SP4, now the system will not do a complete shutdown, or restart.
It hangs on a blank screen, with a blinking underscore in upper left corner.
Not sure if SP4 caused this??

Or a system setting got turned on /off. The computer is a laptop.

Thanks

 

[Steve Parry [MVP]]

In

Installed SP4, now the system will not do a complete shutdown, or
restart. It hangs on a blank screen, with a blinking underscore in
upper left corner. Not sure if SP4 caused this??

Or a system setting got turned on /off. The computer is a laptop.

Thanks

http://support.microsoft.com/?kbid=315409