VSS Provider Error


G

Guest

Hi,
We used Norton SystemWorks 2006 Premier with Ghost 10 to create a back up of
our C Drive (OS drive with Win XP Home, SP2) to a second partition on our
hard drive on a NetVista IBM computer.
Ghost noted that the back up (recovery point) was created successfully but
there was an “Unexpected VSS Provider Error-See the Application Event Log.â€

In the Event Viewer, the following was noted:
“Volume Shadow Copy Service Error. Error creating the Shadow Copy Provider
COM class with CLSID (65ee1dba-8ff4-4a58-ac1c-3470ee2f376a) (0X80040154)
For more Information see Help and Support Center.

When checked here, we got:
“There is no additional information about this issue in the Error and Event
Log Messages or Knowledge Base databases at this time.â€

In Services:
The “Volume Shadow Copy†is Started and is on Automatic.
The “MS Software Shadow Copy Provider†is Stopped and is on Manual. Switched
to Automatic and then tried to start service but got the following: Services
– “Could not Start the MS Software Shadow Copy Provider Service on Local
Computer. Error 1053: The Service did not Respond to the Start or Control
Request in a Timely Fashionâ€.

Does anyone know how to correct this problem? Any suggestions would be
appreciated.
Thanks
 
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G

Guest

Further Info on this problem:
I found the following software update on the Windows Update site:

Microsoft .NET Framework 2.0; x86 (KB829019)

I downloaded and installed this update but I still get the error message
when I try to start "MS Software Shadow Copy Provider" in Services.
 
G

Guest

Did you ever found the cause of your issue? I have the same problem but I'm
running XP Pro. I'm only have this on one computer so far.

Thanks,

JDS
 
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G

Guest

Hi Joe,

No, I never found a solution to the problem.
I finally reinstalled everything from the IBM Recovery disks and this
eliminated the problem.
I did discover that Norton Ghost 10 would not accept the .net framework 2.0.
They only accept the .net framework 1.1. Don't know why because version 2 is
the latest version.
 

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