VPN & Mapped Network drives

G

Guest

Hi,

I am having big problems for a while now with connecting to network drives
when I work from home over VPN. My employer’s support people haven’t been
able to find a solution yet and are basically out of solutions. Here’s the
problem – I’ll try to be as short as possible. Numbers 2, 3 and 4 below are
results of possible workarounds already tried.

1. Trying to connect to any mapped network drive results in the (well
known?) message “an error occurred while reconnecting…… local device name is
already in useâ€.
2. when I remove all mappings (either when I’m at home or in the office
before trying again at home) and then try to do “start – run†and type the
relevant server name, I get a logon screen, and then after I type the
username and password info, there’s a text balloon coming up saying “The user
name that you’re trying to logon with is the same name that you are already
logged on with. That user name has already been tried. (hence the logon
screen coming up I guess) A domain controller could not be found to verify
that name.
3. another solution was to try and add the drives to My Network Places. This
results in a windows error message “Run a DLL as an Appâ€

Sometimes it does work when I don’t shutdown the PC at the office, but
instead Hibernate. Then it’ll be OK using mapped drives for one time at home
– until I hibernate, shutdown or re-boot again only.

Current workaround is to logon to the PC with a local user. That’s OK, but
it makes it incredibly irritating to work with VPN – as each and every time I
use the internet, intranet, outlook or anything I am prompted for my username
and password.

Like all trained support staff do – it has of course been suggested that my
home equipment causes the problem – or some settings at my providers. I can’t
believe this is the case as I’ve recently switched providers and also
modem/router equipment, but that doesn’t make any difference. Also the
problem hasn’t always been there, and at least 3 months before or after it
started there have been no changes in my hardware and provider.

System info:
Dell M2
Win XP SP 2 + all fixes
1GB memory
Normally logging on to the company domain.

Thanks for taking the time to read all this – suggestions very welcome.
Regards
Wim
 
G

Guest

You do not specify what command you are running but I suspect you are using a
"net use" command.
Try creating a *.bat file that includes the following line preceding the net
use drive command.
net use [device] /delete
The "/delete" command will eliminate the device in use error.
 
G

Guest

Hi Desco, thanks for responding to this issue. I'm afraid I don't understand
your reply however. Please accept I'm just a normal user, not a techie.
If you're referring to the option where I use start-run, then all I can tell
you is that I just type the servername in the command box. Nothing like net
use or something like that. Also, how can I create a .bat file?

thanks for your patience & help
Wim


desco said:
You do not specify what command you are running but I suspect you are using a
"net use" command.
Try creating a *.bat file that includes the following line preceding the net
use drive command.
net use [device] /delete
The "/delete" command will eliminate the device in use error.

Wim said:
Hi,

I am having big problems for a while now with connecting to network drives
when I work from home over VPN. My employer’s support people haven’t been
able to find a solution yet and are basically out of solutions. Here’s the
problem – I’ll try to be as short as possible. Numbers 2, 3 and 4 below are
results of possible workarounds already tried.

1. Trying to connect to any mapped network drive results in the (well
known?) message “an error occurred while reconnecting…… local device name is
already in useâ€.
2. when I remove all mappings (either when I’m at home or in the office
before trying again at home) and then try to do “start – run†and type the
relevant server name, I get a logon screen, and then after I type the
username and password info, there’s a text balloon coming up saying “The user
name that you’re trying to logon with is the same name that you are already
logged on with. That user name has already been tried. (hence the logon
screen coming up I guess) A domain controller could not be found to verify
that name.
3. another solution was to try and add the drives to My Network Places. This
results in a windows error message “Run a DLL as an Appâ€

Sometimes it does work when I don’t shutdown the PC at the office, but
instead Hibernate. Then it’ll be OK using mapped drives for one time at home
– until I hibernate, shutdown or re-boot again only.

Current workaround is to logon to the PC with a local user. That’s OK, but
it makes it incredibly irritating to work with VPN – as each and every time I
use the internet, intranet, outlook or anything I am prompted for my username
and password.

Like all trained support staff do – it has of course been suggested that my
home equipment causes the problem – or some settings at my providers. I can’t
believe this is the case as I’ve recently switched providers and also
modem/router equipment, but that doesn’t make any difference. Also the
problem hasn’t always been there, and at least 3 months before or after it
started there have been no changes in my hardware and provider.

System info:
Dell M2
Win XP SP 2 + all fixes
1GB memory
Normally logging on to the company domain.

Thanks for taking the time to read all this – suggestions very welcome.
Regards
Wim
 
G

Guest

The server name you type into the ‘run’ box may in fact be a ‘bat’ file.
Do a search of your local ‘C:’ drive to find the ‘server name’ you type into
the command line.
You may want to pass my reply on to your tech department for their analysis.
Do search of internet using the following string [create & bat & file] for
more info on bat files.
Wim said:
Hi Desco, thanks for responding to this issue. I'm afraid I don't understand
your reply however. Please accept I'm just a normal user, not a techie.
If you're referring to the option where I use start-run, then all I can tell
you is that I just type the servername in the command box. Nothing like net
use or something like that. Also, how can I create a .bat file?

thanks for your patience & help
Wim


desco said:
You do not specify what command you are running but I suspect you are using a
"net use" command.
Try creating a *.bat file that includes the following line preceding the net
use drive command.
net use [device] /delete
The "/delete" command will eliminate the device in use error.

Wim said:
Hi,

I am having big problems for a while now with connecting to network drives
when I work from home over VPN. My employer’s support people haven’t been
able to find a solution yet and are basically out of solutions. Here’s the
problem – I’ll try to be as short as possible. Numbers 2, 3 and 4 below are
results of possible workarounds already tried.

1. Trying to connect to any mapped network drive results in the (well
known?) message “an error occurred while reconnecting…… local device name is
already in useâ€.
2. when I remove all mappings (either when I’m at home or in the office
before trying again at home) and then try to do “start – run†and type the
relevant server name, I get a logon screen, and then after I type the
username and password info, there’s a text balloon coming up saying “The user
name that you’re trying to logon with is the same name that you are already
logged on with. That user name has already been tried. (hence the logon
screen coming up I guess) A domain controller could not be found to verify
that name.
3. another solution was to try and add the drives to My Network Places. This
results in a windows error message “Run a DLL as an Appâ€

Sometimes it does work when I don’t shutdown the PC at the office, but
instead Hibernate. Then it’ll be OK using mapped drives for one time at home
– until I hibernate, shutdown or re-boot again only.

Current workaround is to logon to the PC with a local user. That’s OK, but
it makes it incredibly irritating to work with VPN – as each and every time I
use the internet, intranet, outlook or anything I am prompted for my username
and password.

Like all trained support staff do – it has of course been suggested that my
home equipment causes the problem – or some settings at my providers. I can’t
believe this is the case as I’ve recently switched providers and also
modem/router equipment, but that doesn’t make any difference. Also the
problem hasn’t always been there, and at least 3 months before or after it
started there have been no changes in my hardware and provider.

System info:
Dell M2
Win XP SP 2 + all fixes
1GB memory
Normally logging on to the company domain.

Thanks for taking the time to read all this – suggestions very welcome.
Regards
Wim
 
G

Guest

Thanks Desco, I'll try this out. I've only just managed to get back into
these newsgroups hence the delay... hope I can come back if that doesn't
solve the problem?
regards
Wim

"desco" schreef:
The server name you type into the ‘run’ box may in fact be a ‘bat’ file.
Do a search of your local ‘C:’ drive to find the ‘server name’ you type into
the command line.
You may want to pass my reply on to your tech department for their analysis.
Do search of internet using the following string [create & bat & file] for
more info on bat files.
Wim said:
Hi Desco, thanks for responding to this issue. I'm afraid I don't understand
your reply however. Please accept I'm just a normal user, not a techie.
If you're referring to the option where I use start-run, then all I can tell
you is that I just type the servername in the command box. Nothing like net
use or something like that. Also, how can I create a .bat file?

thanks for your patience & help
Wim


desco said:
You do not specify what command you are running but I suspect you are using a
"net use" command.
Try creating a *.bat file that includes the following line preceding the net
use drive command.
net use [device] /delete
The "/delete" command will eliminate the device in use error.

:

Hi,

I am having big problems for a while now with connecting to network drives
when I work from home over VPN. My employer’s support people haven’t been
able to find a solution yet and are basically out of solutions. Here’s the
problem – I’ll try to be as short as possible. Numbers 2, 3 and 4 below are
results of possible workarounds already tried.

1. Trying to connect to any mapped network drive results in the (well
known?) message “an error occurred while reconnecting…… local device name is
already in useâ€.
2. when I remove all mappings (either when I’m at home or in the office
before trying again at home) and then try to do “start – run†and type the
relevant server name, I get a logon screen, and then after I type the
username and password info, there’s a text balloon coming up saying “The user
name that you’re trying to logon with is the same name that you are already
logged on with. That user name has already been tried. (hence the logon
screen coming up I guess) A domain controller could not be found to verify
that name.
3. another solution was to try and add the drives to My Network Places. This
results in a windows error message “Run a DLL as an Appâ€

Sometimes it does work when I don’t shutdown the PC at the office, but
instead Hibernate. Then it’ll be OK using mapped drives for one time at home
– until I hibernate, shutdown or re-boot again only.

Current workaround is to logon to the PC with a local user. That’s OK, but
it makes it incredibly irritating to work with VPN – as each and every time I
use the internet, intranet, outlook or anything I am prompted for my username
and password.

Like all trained support staff do – it has of course been suggested that my
home equipment causes the problem – or some settings at my providers. I can’t
believe this is the case as I’ve recently switched providers and also
modem/router equipment, but that doesn’t make any difference. Also the
problem hasn’t always been there, and at least 3 months before or after it
started there have been no changes in my hardware and provider.

System info:
Dell M2
Win XP SP 2 + all fixes
1GB memory
Normally logging on to the company domain.

Thanks for taking the time to read all this – suggestions very welcome.
Regards
Wim
 

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