Vista's Windows Explorer

[Dave Eliot]

All of a sudden today when I was trying to rename a file in explorer I got a
window with the following message:

COM Surrogate has stopped working
A problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is available.
The only "choice" button is "Close program"

After clicking on "Close program" there was a little wait and then I was
able to rename the file. However, now when I try to move, copy or rename a
file, this same message pops up about 90% of the time. Anyone have any idea
what this is leading to? Like re-installing Vista?

I'm running Vista Home Premium Edition

 

[Andre Da Costa[ActiveWin]]

Do you have NERO or DIVx installed?
Take a look at the following article:
http://www.howtogeek.com/howto/wind...surrogate-has-stopped-working-error-in-vista/

 

[zachd [MSFT]]

If you go to the Problem Reports and Solutions center in Vista and Check for
Solutions, does it have a solution?

What's the crash data there:
http://zachd.com/pss/pss.html#bucket
?

 

[Dave Eliot]

I have neither NERO or DIVx installed. And today I haven't had a problem
(yet).

Thanks for your response and the URL which I have bookmarked.

 

[Dave Eliot]

OK - I hate to ask - but where would I find the Problem Reports and
Solutions center in Vista?

 

[Andre Da Costa[ActiveWin]]

Click Start > All Programs > look under 'Maintenance'