Vista Won't Boot Up

  • Thread starter More Macro Help Needed
  • Start date

M

More Macro Help Needed

I have a M-Series Gateway Laptop that came with Vista installed on it. When
I try to turn it on, an error screen comes up right after the screen with the
green bars going across the bottom. The error window is titled "LogonUI.exe
- Bad Image". The information in the window is
"C:\Windows\system32\MSIMG32.dll is either not designed to run on Windows or
it contains an error. Try installing the program again using the original
installation media or contact your system adminstrator or the software vendor
for support." When I hit the "OK" button it just goes to a black screen and
does nothing. This error comes up in all cases "Boot Normal", "Boot Safe
Mode", and "Boot Safe Mode with Command Prompt". I can't get into safe mode
or anything else for that matter. Any ideas on how to fix this? Thanks.
 
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C

Carey Frisch [MVP]

What are the system recovery options in Windows Vista?
http://windowshelp.microsoft.com/Windows/en-US/Help/2b3724d1-f4ad-5b26-16dc-3e9e66f4be5e1033.mspx

Windows Vista Repair Options
http://vistasupport.mvps.org/windows_vista_repair_options.htm

Use: System Restore - This will Restore Windows to an earlier point in time


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

I have a M-Series Gateway Laptop that came with Vista installed on it. When
I try to turn it on, an error screen comes up right after the screen with the
green bars going across the bottom. The error window is titled "LogonUI.exe
- Bad Image". The information in the window is
"C:\Windows\system32\MSIMG32.dll is either not designed to run on Windows or
it contains an error. Try installing the program again using the original
installation media or contact your system adminstrator or the software vendor
for support." When I hit the "OK" button it just goes to a black screen and
does nothing. This error comes up in all cases "Boot Normal", "Boot Safe
Mode", and "Boot Safe Mode with Command Prompt". I can't get into safe mode
or anything else for that matter. Any ideas on how to fix this? Thanks.
 
C

Charlie42

:

Try installing the program again using the original installation media
or contact your system adminstrator or the software vendor
for support." When I hit the "OK" button it just goes to a black
screen and does nothing. This error comes up in all cases "Boot
Normal", "Boot Safe Mode", and "Boot Safe Mode with Command
Prompt". I can't get into safe mode or anything else for that matter.
Any ideas on how to fix this?

Do what Windows suggests: boot from the installation media and perform a
startup repair. From your description, I do not think you will have to
resort to a reinstall.

Startup Repair:
http://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx

What to do if Windows won't start correctly:
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

Charlie42
 
A

Alex Clark

Hate to say it but it sounds like a reinstall will be necessary.

Any ideas as to when it started doing this, what you might have installed
immediately before etc etc? It's unusual for a protected system file to
become corrupted (at least, it was on XP) which indicates to me that you've
either:

1) Got a problem with your hardware (bad sector on disc?)
2) Contracted a virus which has tried to inject itself into a system DLL and
just succeeded in corrupting it
3) Installed a new driver, system patch, or something else that corrupted
the file.

You might be able to recover using the original installation discs and
hopefully not lose all your data.
 
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D

Derek Kennedy

Hi Guys

Please Macro, Do as Charlie42 says. A repair on Vista with the disc
will recover the operating system from almost anything 100%.
Corrupt Partition on HD, Bad .inf Files, Corrupt boot sectors ect....
Try it! A lot less to lose than a reinstall.
 

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